PODS Moving & Storage

Did not give me an estimated delivery time to my new address, and then called me to reschedule the day of my delivery, to the day I start my new job, withholding items I need to go into work. Update: Customer Advocacy was able to get in contact with management and saved the day by getting my pod delivered the day it was supposed to!
Apr 5th, 2024

Mar 24th, 2024

We scheduled out a delivery quite a while in advance and are told the day of the delivery that it would be postponed for three days. We have movers coming to help us load it tomorrow morning and they tell us this today. Now I get to go find some other solution less than 24 hours before we need it. Beware of these guys, they don't care about your schedules.
Feb 14th, 2024

Edward at the Tacoma location , went above and beyond helping with our PODs
Dec 28th, 2023

Ordering POD was simple enough, we didn't have an address to the area we where moving, that was not a problem they told us after we loaded they would pick it up and store it in a central location, then when we find a house we call and have it dropped of no problem! Wrong, been looking for a house 3 months, finally found one excited to get our stuff, called to have it delivered...... What do you mean you can't deliver to my house? It's not gated community, it's just a house one a regular street but they "don't service" our area!!!! So what do they offer for help? For ME to rent a truck go to thier facility and unload pod into a Uhaul truck ourselves, wait what??? We have o unload it ourselves at thier pod facility. My wife has stage 3 cancer she will be no help, I hurt my back and literally and verifiable have surgery in 2 weeks and this is thier solution. I wrote to everyone I could in POD company, which let me tell you is dam near impossible to talk to anyone other then low level csr. Do your due diligence and verify delivery address before buying a home otherwise your furniture might be held hostage at thier facility which is going to cost me an extra 1000 by this I rent the truck and pay moving help. Such a scam of a company.
Jan 22nd, 2024