Rite Aid - Closed

This is my daughter. I am responding to my recent experience. MY prescription of eye drops is very shocking and it hurts our budget!! It would have helped if I was forewarned. NO reason for my eye drops to cost 316 dollars!!!! And I was upset when I could not find Nature's Bounty Aloe Vera gel capsules at this store. I got them in Kennewick, WA, store.
Mar 14th, 2023

The pharmacy staff are terrible, rude, unhelpful, and act like a bunch of irritated high school teenagers. I was a regular at this store, but will never set foot inside of it again because of the pharmacy staff and their unprofessional, offensive treatment toward their customers. Customer service training is definitely needed, possibly new staff.
Feb 22nd, 2023

Jan 31st, 2023

Well this is a review of Rite Aid as a Company. How is it that I can call any auto parts store and ask about some random part from any car pretty much and they can look on the computer and find one or tell me where it is located in their system of stores. Apparently Rite Aid can't do this. Or the Pharmacist!/ Tech are lazy and lie? You are dealing with human life not a 62 fiat. There are regular trips to Outer Space and Rite Aid can't keep up with circa 1990s technology. Think about it! Fix it! Don't get me started on the turn around time on refills or getting put on hold. That's a whole other 2 essays on their shortcomings.
Jan 18th, 2023

I transferred all my medications to this locations and I have never been happier not only did I just find out I have no insurance lol I asked about the prices of each medicine that I will need to start paying for than Vy was kind and told me about the discount card they give out and answered all my questions I also had a question for the pharmacist Quyhn who is amazing explained everything I needed to know thank you so much I definitely recommend this location to anyone who needs their prescriptions
Dec 5th, 2022