Big Lots

Easy to find stuff if it was labled
Mar 25th, 2024

Always new items
Mar 24th, 2024

I love this store and its prices. I can always find all kinds of beautiful furniture pieces, and for the most part all the employees are very nice and helpful. But a woman named Connie in this specific location was the most unpleasant person to talk to. Incredibly, just shockingly rude. I was interested in a gazebo that was out on the floor ( no price tag no name) I was a customer who was ready to buy. I asked an employee how do I buy and was prompted to talk to Connie in the furniture department. I told her I was interested in buying the gazebo on the floor and it had no price tag. She told me then to go online and find out which one it was. She also told me she was about to clock off so she could not help me. ( refused to ) She called another associate over sergi ( who tried his best to help me as he had the same issue on finding price tag.) he contacted his manager who helped us. I believe his name was Alejandro who is incredibly nice and also tried to help me find this product or nearby stores. Long story short. I ended up having to buy online while I was in store and had a really bad experience with this particular employee named Connie, this is completely unacceptable as a manager and a sales environment. I would never have someone like this on my team, she is decreasing sales and customer retention . Matthew, Sergi and Alejandro were amazing with great customer service. Thank you for dealing with me.
Mar 6th, 2024

Great selection of items that I couldn't find anywhere and the Victoria is awesome in there customer service. Victoria should get a raise for all her hard work and knowledge of the store and inventory Keep up the great job Victoria.
Feb 29th, 2024

fine service
Feb 19th, 2024