Spokane, WA Van Rental Agency

Horrible place! I will be taking all of my items and closing my 3 years account here soon! I cant believe your staff is allowed to treat CUSTOMERS THAT PAY YOUR BILLS LIK ... more

Hitch install - lesson learned, if you want something done right, do it yourself.

Really nice helpful people assisted me in finding the trailer I supposed to be picking up That's about all I can say about it

Had truck ready and prepared to go!

Great customer service and commitment to following through on estimated quotes. They immediately apologized for the inconvenience for not having the appropriate 12 ft tru ... more

Staff went out of their way to accommodate my needs.

I have been calling to see how much a 10 X 15 storage unit would be so I finally hit 3 she then transferred me over to some 1 who could help me an I was hung up on so if ... more

I was very pleased with our rental vehicle as well as the customer service from the counter at the airport and the additional help and resolution from online/email suppor ... more

Super courteous at the desk and convenient hours.

Avis really got us out of a jam when our Southwest flight was cancelled. We got a car at the last minute that exceeded our expectation. The employees at both locations we ... more

Great customer service

Went to drop off rental. Was made to wait and treated rudely as I was told I had to do their job and take 10 min and checking lights, tire pressure answering 20 questions ... more

Dont waste your time or money with this place, besides the fact theyve raised the prices 3 times in two years for an unmaintained property, the management is avoidant of ... more

Went pretty smoothly

Very nice, helpful, but didn't have the right size truck available. Referred me to East Town.

This Uhaul location is hands down the best in the area. Rubin the GM is one of the most helpful and professional people I have ever met. 10 stars!!! Highly highly highly ... more

Excellent service & reasonable rate for installation of electrical connections and a bluetooth brake actuator.

Quick, easy in/out. Mobile app didnt work to pick up box truck. Customer service was friendly and very helpful.

Great Service I was in the U-Haul to do some business and I went out to get in my car n leave the transmission was out. So I told them my car have to stay for night it wa ... more

Nice people

I rented an auto transport trailer. One wheel seemed to have a slight wobble as I was towing empty on the highway. After towing while loaded, the same trailer tire experi ... more

I dont want to give any stars.

At this location nothing the gentleman was courteous and went above and beyond my expectations

I was helped by a UHaul store employee named Tracie . She was very friendly and helpful and made my renting experience a pleasure. I would highly recommend this location.

There isn’t any words can describe this place, this place is the best car rental ever I seen, people work there best and very professional all of them no exception, I†... more

Nice people

Eric and Corey were great to work with. Very kind, patient, and corteous. Thank you for making a crosscountry move a little less stressful! Highly recommend this location ... more

Was apprehensive because of the single 1 star review, but the lady was super helpful and nice.

Not helpful or courteous

Best experience at a uhaul I've ever had. Friendly helpful and explained everything I needed to know about renting here.

Absolutely Amazing customer service. Wouldnt go anywhere else! Quick easy and great prices(:

Sara was absolutely amazing! You have a gym with her!

Just wanted to ask a couple questions and all they want to do is download the app

If I could give them 0 stars I would I called to rent a uhaul truck and the guy that I talked to said their computers were down and because of that he was going to give m ... more

They had my order ready when I arrived

Overall a good experience! My only complaint is with those moving blankets because the ones I got look liked they where used to haul leafs around be nice if you guys woul ... more

Hitch install - lesson learned, if you want something done right, do it yourself.

This is not a good place to go for business, kindness, or customer service. Plus I'm pretty sure they don't even have Uhauls here anymore. I don't recommend coming here f ... more