Alpine Hut

I've been going to Alpine Hut on and off now for over 20 years. There's a lot that's good about this place, and I like how local it is. They need to make a living, but I always feel a little bit squeezed for some extra cash. A little handful of bike bolts and such that in other places would have been 10 bucks rung up for like $27 one time. This is happened a lot. Just bought msrp $485 ski boot liners. The liners are great and the staff was solid. But the kid who fit my liners threw a Alpine Hut branded shoe horn in the box too. It felt like it was going to be swag - thanks for netting this shop a good size sale. But at the register after I look at my receipt he charged me 15 bucks for it. And a pretty hefty fee for liner fitting as well. Nobody told me ahead of time that there was going to be a charge for either of these things, which I think would be a pretty normal thing to do. It's not always industry practice to charge for the fitting - I've had plenty of ski boot fittings that have been free along with the purchase of the boots. If you're going to be charged for something you ought to be told up front. And so it goes in Alpine Hut. I expected to pay plenty for the very expensive boot liners I bought. But then there's that extra 75 bucks on top of it I wasn't expecting. So as usual I walk out with a little bit of a bad taste in my mouth. I think it's just the place's business culture because over a very long time it's never been any different. But it's a good shop, decent people, nice dogs, generally know what they're talking about. I'd go in a lot more often except for always feeling slightly turned upside down and shook.
Mar 6th, 2024

They do not carry all the brands on their website, so if you are looking for Dalbello boots or other boots with an ID/Intuition wrap liner, look elsewhere.
Feb 5th, 2024

Disclaimer: I haven't been into the shop yet, but I made a phone call with a boot question that has an almost impossible solution. The wonderful woman who answered the phone had the knowledge to provide me with the info I needed and was extremely helpful and kind. I can see why this place has the reputation that it does, and I will be in for a boot fitting in the near future. Definitely a five star shop. I can't wait to go check out the store.
Jan 23rd, 2024

Knowledgeable staff that cares. Great turn around times for services, always beat or meet estimated times. Probably the best ski shop in Seattle
Jan 13th, 2024

Price was great and super helpful/accommodating staff!
Jan 4th, 2024