Hours

Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
6:00 AM - 9:00 PM
Sunday:
6:00 AM - 9:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM

Chamber Rating

4.7 - (271 reviews)
230
18
8
4
11

About
Public Storage

Public Storage is located at 20065 15th Ave NE in Seattle, Washington 98155. Public Storage can be contacted via phone at 206-457-2734 for pricing, hours and directions.

Contact Info

Products

  • BOXES
  • CARTONS
  • LOCKS
  • PACKING SUPPLIES
  • PADS
  • TAPE

Services

  • BOAT STORAGE
  • CARGO CONTAINERS
  • CLIMATE CONTROLLED STORAGE
  • COMMERCIAL SERVICES
  • CONTAINER RENTALS
  • COVERED STORAGE
  • DRY STORAGE UNITS
  • ENCLOSED UNITS
  • LARGE UNITS
  • MINI-STORAGE
  • ON-SITE MANAGEMENT
  • REFRIGERATED UNITS
  • RENTAL SERVICES
  • RESIDENTIAL SERVICES
  • SELF SERVICE
  • SELF STORAGE
  • SELF-STORAGE UNITS
  • SHORT-TERM LEASES
  • STORAGE SERVICES
  • STORAGE SPACES
  • TRUCK RENTAL

Specialities

  • MERCHANDISE

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Special Considerations

RV PARKING

Questions & Answers

Q What is the phone number for Public Storage?

A The phone number for Public Storage is: 206-457-2734.


Q Where is Public Storage located?

A Public Storage is located at 20065 15th Ave NE, Seattle, WA 98155


Q What is the internet address for Public Storage?

A The website (URL) for Public Storage is: https://www.publicstorage.com/self-storage-wa-shoreline/604.html?pspid=pslocalsearch


Q How big is Public Storage?

A Public Storage employs approximately 2-5 people.


Q Is there a key contact at Public Storage?

A You can contact Karen Moore at 206-457-2734.


Q What days are Public Storage open?

A Public Storage is open:
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Sunday: 6:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM


Q How is Public Storage rated?

A Public Storage has a 4.7 Star Rating from 271 reviewers.

Ratings and Reviews
Public Storage

Overall Rating

Overall Rating
( 271 Reviews )
230
18
8
4
11
Write a Review

Bj Hedahl on Google

image Sorry that this is another place that is completely automated without a real person to help the first time you are there, yet I am sure that this keeps the cost very low. Although, I am really having a hard time understanding the employees on the phone who speak English as their second language.

Business Response on Google Apr 8th, 2024
Hi Bj, Thank you for taking the time to leave us a review. It sounds like overall you had a good Public Storage experience. We appreciate your honest feedback and use comments like yours to continually deliver for our customers. Thanks again.

Enrique Ortiz on Google

image I must be honest, my first experience with the Public Storage was rocky when I went to the office during business hours and could not talk to someone. However, Mike and Jason, did a fantastic job explaining the co-management of the two Shoreline locations, they were friendly, helpful, and very professional.
It was their people skills and positive attitudes that turned me into a customer.
I get it, now days everyone expects instant results, instant service, instant responses but at the end of the day we have to remember we are dealing with other humans that have responsibilities and schedules of their own. Besides, the online system can answer 95% of the questions you could have and I was able to setup everything online (kuddos for the app, so much easier)
Thank you for following up after my initial call, I look forward to interacting more with you guys in the future.

Business Response on Google Apr 1st, 2024
Enrique, we're glad to know that Mike and Jason were able to turn your initial experience around at Public Storage. We appreciate your understanding about the human aspect of our service! Thanks for choosing us, and we look forward to assisting you in the future.

Trent Stevens on Google

image

Business Response on Google Feb 5th, 2024
Thanks a bunch, Trent, from the Public Storage Team!

Dustin DeKoekkoek on Google

image Elevator has been out of service for a long time

Business Response on Google Nov 15th, 2023
Hi Dustin, thanks for bringing this matter to our attention. Your feedback helps us improve and will be reviewed by the team here.

Saffrel Kochon on Google

image Pro: Convenient location.
Con: Poorly maintained facilities, Price hikes shortly after signing up, no attendant on duty, broken elevator FREQUENTLY, auto-pay through app is unreliable, 7 texts in 1 day for late payment due to auto pay not working even after manually paying, Sketchy neighborhood, getting out is VERY dangerous (due to parked cars blocking all view of oncoming traffic when leaving, load carts are minimum at best (clunky wheels, not repaired), no bathroom/Porto potty.
More details: Ive been a paying customer for about 10 months, I wish I had time to move all my stuff to a different location/company. I dont expect much from a storage unit, but this one falls VERY short. In 10 months the elevator has worked properly 1 time. The elevator certification tag was reading 2 years out of date when I moved in. I have a 2nd floor unit, and had to haul 600lbs of stuff up the stairs manually, as an elderly lady was hauling carts of stuff manually downstairs. Upon calling customer service we were told its not their fault and there were stairs we could use. (Btw, nothing is their fault) There was 1 time I was so deep in the storage unit that I lost track of time, and left at 9:20pm (9pm is their close time). At other units the code works to let you out after hours, not this one, I was firmly locked in. Had to call the customer service number through google maps and read them my drivers license and other info to verify that I was me, the next day I was called by the manager of the facility (?) and reprimanded for staying so late, then I was called by someone at their office and reprimanded for staying late. The previous visit there I used my app as normal to open the gates, and received 2 emails saying that its faster for me to use the app to open the gates (huh?). The other complaint is nothing that can be fixed but I pulled my linens and winter clothes out from the unit and they all smell strongly like the storage unit, washing everything helped even though I washed everything when putting them into the unit.
Right now I only stay because I do not have the time to relocate, but that will change this winter. I am not a fan of bad reviews but honestly there is no reason I can recommend this facility/location/company at this time.


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Overall Rating

Overall Rating
( 271 Reviews )
230
18
8
4
11

Write a Review

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