Zurich

Switzerland was such a fun tr- wait a minute
Jan 10th, 2022

I got injured at 1 hotel in Florida and reported my injury. However, both the hotel and this insurance company were not responsive in dealing with my injury claim. I fell from the bed platform, landing my knee on the floor in the middle of the night not realizing that I was on top of the bed platform. It is about 10 inches above the floor and the bed is on top of the platform. The insurance adjuster did not called me back when I called numerous times and 6 months later, I got a document from Zurich that if I don't want to report my injury, by the law, they need my sign back that I am giving up my claim. Very sneaky way and discouraging way for the claimer to give up their claim if the injury is not significant. I would not recommend this company.
Nov 2nd, 2021

This company sure can give you the runaround. The person I talked with about an accident must have been reading from a script they have in their handbook. Don't do business with Zurich.
Aug 23rd, 2021

I called to file a claim on behalf of Bruce Titus Automotive Group in Olympia, WA since they did not. I spoke to Mark Dains and gave him my statement of what happened, the driver's name and information. I told him I had a witness and I was just waiting for her to give my insurance company (Progressive) a statement. He said he would need that once it was done. I also sent him a copy of the police report through email stating that it was their insured driver who caused the accident. My witness (who I did not know) gave her statement to my claims adjuster. The accident happened on Feb 4th 2021. The following day, Friday I posted on Shelton Talks and the Shelton Community Page to see if anyone had seen the accident. Someone came forward and said they had. We exchanged numbers in a pm and she told me what she saw. She gave the statement to my claims adjuater and my claims adjuster called and spoke to Mark today 2/23/2021. Mark denied the claim and told my claims adjuster that my having a witness seemed sketchy and he would not take it into account and is still denying my claim. He also told my claims adjuster that I did not tell him about my witness, which I had. So this is the way this insurance company is run? Not taking proper information and denying claims when there is a witness. Best believe I will be fighting this. He flat out told my adjuster my having a witness seemed sketchy. Took her information and said he won't need it, he won't be talking to her. He will not change his mind. This is absolutely disgusting.
Mar 4th, 2021

Mar 12th, 2020