K2 Vision - Seattle Central

The best experience Ive ever had at a medical facility. The staff was beyond friendly, most importantly they are squared away and professional. My Surgeon, Dr. Tian, was unbelievably attentive and thorough. Great experience overall and no more glasses!
Apr 11th, 2024

I had the RLE procedure and b/c I had PRK was only a candidate for the Light Adjustable Lens. The surgery itself was painless but a bit uncomfortable due to having strong lights shining in your eyes. With that said, it was a breeze as the discomfort is short-lived. I loved my surgeon (Dr Tian) and especially loved the help I received during my follow up appoints from Joe and Heather (Tukwilla office). All in all, this was well spent money to ensure excellent vision despite normal challenges from ageing and cataracts.
Mar 23rd, 2024

Had a really good experience at K2. Had a little hiccup earlier on with my appointment scheduling but they fixed it and gave me a discount for it afterwards. As for the operation, it is really good and I can see clearly. The only issue is the side effect with the starbursts. I mainly see them at night or in low light environments but other than that, my vision is perfect.
Mar 16th, 2024

It's been just over a year since I had Dr Kopstein implant the light adjustable lenses in my eyes and it has ruined my life. When I went to Kopstein I explained that I had the start of cataracts in both eyes and a strabismus correctable with prism. He assured me that the lenses would correct the strabismus and my close vision would not be impacted. He gave examples of patients that did fine artwork after he implanted the lenses to reassure me. He gave me his home number, his assistant offered me a 'discount'. I asked many times if my strabismus would be a problem and he assured me no. He also said that he did both eyes at once, he said other people did not do that but he had allot of skill doing it that way and there was no additional risk. On arrival for surgery I was asked to sign a consent that I assumed the risk for having both eyes done at once. I questioned Kopstein about this just prior to the surgery and he claimed he knew nothing about the consent, I should have left then. My first complication was severe dry eye, which can happen but it was very painful. I was struggling with double vision post op as I had no prism to correct it. The first post op doctor I saw at K2 told me that none of the adjustments post op would correct the double vision, it was impossible and advised me I would need glasses. I was in shock. I called Kopstein's assistant who proceeded to badmouth this doctor and she said that Kopstein would call me. Kopstein did call me and was clearly agitated that I was upset about what I had been told. He said that the doctor 'didn't know what she was talking about' and he asked me if I could 'get over it'. He also said he would switch me to another post op doctor to do the adjustments. Again I was in shock but at this point I had little choice. I went ahead with the adjustments and my double vision was not improved at all ( as was stated by the first doctor). At my final adjustment the doctor told me there was no more he could do, he admitted that Kopstein had done this before, basically taken on cases that were poor candidates for the procedure and he advised me to get glasses to try and improve my vision. At this point I went to both an eye surgeon and an ophthalmologist who specialize in strabismus and they confirmed that there was no way that the lenses could have corrected my vision as claimed by Kopstein. At this point it was clear to me that the opinion of other professionals was Kopstein was making claims to improve vision that were unrealistic. As someone who works in the medical field I find this so unbelievably unethical there are no words. One of the potential complications of cataracts being removed and these lenses being implanted, especially for people that are nearsighted is PVD and that happened to me. I told K2 about this and the response was 'it happens as you get older' The PVD caused a retinal tear that ultimately had to be repaired with a vitrectomy and a bubble was placed. Surgery was able to reattach the retina but I did have some bleeding and am left with glaucoma, central retinal obstruction and a blind spot in my central vision. K2 did refund my money but I have now had two surgeries costing in excess of $40K multiple doctor visits, allot of time off work and my vision is poor. Thankfully I have good insurance and can afford the out of pocket expenses so far but some may not . At this point I am not exaggerating when I say that I am just hoping not to go blind. Please do your due diligence if you are considering K2 vision, Dr Kopstein is very charming and personable at the 'consult' but when things go wrong the staff start throwing each other under the bus, and you are left to try and find help to deal with the problems or in my case save what vision I have left.
Apr 3rd, 2024

I opted for the RLE adjustable lens option after researching online and after consultations and an exam at K2 Vision. My goal was to no longer need reading glasses. My concerns were that I would somehow lose vision or that it would impact my distance vision which I was very happy with. After my consultation and having my follow-up questions answered, and reading all the great reviews I saw, it seemed the risk of those was quite low, so I decided to move forward and that the adjustable lens would be the best option for me. My experience: The surgery itself was relatively painless and the staff, nurses, and doctors were mostly friendly during the process and did take the time to answer my questions and discuss my concerns. The challenges seemed to start about the time of my first adjustment. Afterward, I could read without reading glasses, but I had discomfort and distortion/blurry distance vision. I then had appointments every 1-3 weeks for the next 5 months and had multiple adjustments for each eye trying to get me to a good place as my eyes didn't feel comfortable and my distance vision wasn't as it should be. I now know that I started having dry eye (I did not have it prior to the surgery). If you don't have it, it sounds relatively harmless, but it is a significant issue. Each adjustment seemed to make it worse. To treat it, they noted to continue with eye drops and use warm compresses. When the over-the-counter drops didn't do much, I was prescribed steroid drops for a short time, but those didn't do much either. They also put punctal plugs in my tear ducts. At first that seemed to help some, but now it doesn't seem to be doing much. The final 'lock-in' process, which I finally had about a month ago, seems to have made it worse again. Now that I've been lock-in, they've told me that I should take up any ongoing issues with my own doctor. My Outcome: Yes, I can now read without reading glasses, but one of my fears came true since my distance vision is still blurry/distorted and my eyes just feel weird. Instead of simply wearing reading glasses, I now need to put drops in 4x a day, use warm compresses, have issues with my distance vision, and my eyes are painfully dry and feel strange. It has also impacted my mental health as I invested a lot of money and time in this procedure, but now must live with the fact that I seem to have made a poor decision that will impact me for the rest of my life. At my last appointment they did prescribe a couple of different eye drops to try, so I will check into those and hope that they help and aren't too costly. I can only hope that things will get better over time. I was expecting to have great news to share about having this RLE procedure. However, due to my experience, I would not recommend it to my family and friends. Best of luck to those that make the decision to have this surgery. I hope you have a better outcome than I did.
Mar 2nd, 2024