Complete Trenchless

Mar 31st, 2024

Do not give a 50% deposit! We were going to hire this company to do pipe bursting for a sewer main upgrade. It was specialty work and the owner claimed he had experience doing this exact type of job. A few days later I found out from the equipment rental company that he had never rented this type machinery before and they are the only ones who supply it. I called the owner stating we no longer wanted to work with him and told him NOT to deposit the check I had written him. I then notified the bank to put a stop payment on the check. Three days later I get a notification from my bank stating he tried to deposit my $20,000 check! Thankfully, we stopped it in time but he is a crook and is misrepresenting his capabilities. We ended up renting the equipment and doing it ourselves...should have done that in the first place.
Mar 6th, 2024

Met the project manager who didnt return calls for two weeks and then offers a physical altercation as a way to solve his displeasure
Jan 13th, 2024

I am extremely pleased with my experience with Complete Trenchless. At the beginning of December, I was informed by the water company that there was a leak between the meter and my house. I called on January 2nd, and Cesar Lara came out in less than two hours to give an estimate. He described how the work would be done to minimize the amount of disruption to our landscaping, including walls, and I had an email estimate minutes after he left. I called the next day to schedule the work, and the following day his crew, Bruce and Tomas, arrived on time. They had to wait for the underground utilities to be marked before digging, but started to cut away the cement floor in the garage where the old water line entered the house. The utility marker guys arrived mid-morning, and then Bruce and Tomas worked for six hours straight until the new water line was installed, pressure tested, and the water was back on. They had to leave the holes at both ends of the project open, until the new line could be inspected, but were back the next day to fill everything in, and to patch the cement floor in the garage. These guys are rock stars, and except for the cement patch, I cant tell anything was disturbed. As a side note, I knew I didnt want to have to dig up our landscaping, so was looking at trenchless options. Google search brought up lots of plumbing companies that said they could do the work (in addition to normal indoor plumbing jobs), but in the end I decided to go with a company that specializes in trenchless work. And I am so glad that I went with Complete Trenchless. The whole process was turn-key, thanks to Cesar and his crew, and I couldnt be happier.
Dec 14th, 2023

Cesar and his crew were great! Installation went exactly as they described and they replaced the landscaping like it never happened. Will use Complete Trenchless again if needed.
Nov 15th, 2023