Madewell
![Madewell](/show_image.php?zc=2&w=250&src=https://a.mktgcdn.com/p/GdZrIC8oH3lhSiFt5lZRjx0KogD13j6jguijy_3HFzE/250x250.jpg)
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2666 NE University Village Street
Seattle, Washington 98105 - (206) 525-0151
- Website
Hours
Chamber Rating
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Grace D
Dec 28th, 2023 -
Becca Holt
Dec 26th, 2023 -
Felicity Jones
Dec 3rd, 2023 -
Amber Siciliano
Mar 19th, 2024 -
Steve Midas
Aug 31st, 2023
About
Madewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Contact Info
- (206) 525-0151
- [email protected]
- Website
Services
- Madewell Men's
- Denim Trade-In
- One-on-One Styling
- In-Store Pickup
Brands
- Madewell
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- DISCOVER
- MASTERCARD
- SAMSUNGPAY
- VISA
Questions & Answers
Q What is the phone number for Madewell?
A The phone number for Madewell is: (206) 525-0151.
Q Where is Madewell located?
A Madewell is located at 2666 NE University Village Street, Seattle, Washington 98105
Q What is the internet address for Madewell?
A The website (URL) for Madewell is: https://stores.madewell.com/us/wa/seattle/2666-ne-university-village-street
Q How big is Madewell?
A Madewell employs approximately 20+ people.
Q What days are Madewell open?
A Madewell is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Q How is Madewell rated?
A Madewell has a 3.9 Star Rating from 75 reviewers.
Hours
Ratings and Reviews
Madewell
Overall Rating
Overall Rating
( 75 Reviews )![](/images/review-avatar-3.jpg)
Grace D on Google
![](/images/review-avatar-1.jpg)
Becca Holt on Google
![](/images/review-avatar-1.jpg)
Felicity Jones on Google
![](/images/review-avatar-4.jpg)
Amber Siciliano on Google
I visited the U-Village Madewell at the end of February 2024 to exchange a pair of jeans I received as a Christmas gift due to the pants being too tight on me.
I entered the store and asked an associate for help with my exchange as the pants were unused and still had all of the original tags attached. The associate was a younger white male who told me I was past the deadline for exchanges which is only a 30 day window.
I asked if there was any extensions due to the holidays and most stores will honor a longer exchange policy due to travel. We live an hour away from the closest Madewell store and after the holidays and traveling (which we did) January was a time to reset and get ready for the New Year.
With that being said, I pleaded and explained that I was not looking for a refund or store credit and that I simply wanted to exchange for a larger size so that I could fit into a pair of jeans from a store I am a constant customer with. He said "policy is policy" and refused to honor the exchange.
He then further went on to tell me that even if he had approved the exchange, the pants I brought in were no longer in store so I would not be able to exchange even if I was within the 30 days.
I left the store feeling like I wasted my time and effort. I drove an hour to make the exchange and was turned down due to there stringent exchange policy. I was less then 30 days over the exchange date and was turned away with a pair of jeans that I could not wear because they were too small.
All in all, I do not plan to purchase from Madewell in the future. I have always admired the jeans and quality but with such strict regulations on exchanges and this poor experience, I do not plan to purchase from this company in the future.
![](/images/review-avatar-3.jpg)
Steve Midas on Google
You'll need to drive around and walk into the shopping area, but the walk is worth it --- especially during the sales events.
Staff is friendly, knowledgeable, and professionally helpful. They were intuitive, and the staff worked together to find the right fit!
They carry clothing for both Men and Women but will have considerably more selections for women. The quality is very good for men's t-shirts.
Women's jeans is where they shine. They can special order a pair if they don't have it in stock. They can also alter the hem, for the life of the jeans.
They have discounts for those in the medical field and if you have a Madewell account. Also if you bring in a pair of jeans, they will credit you $50 and donate the jeans a non-profit.
Midas 5-stars for the very collaborative staff and connection to the community service.
Overall Rating
Overall Rating
( 75 Reviews )Write a Review
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