CHANEL

I cant say enough amazing things about Chanel Seattle and working with Stephanie. She is so knowledgeable and really tailors to each client! She has helped myself and two other good friends purchase our dream Chanel bags. Every interaction and shopping experience is seamless! Stephanies communication and customer service is top tier, she really represents Chanel so well. When I went to pick up one of my bags, another SA Katie helped me while Stephanie was working with other clients and Katie was so helpful and friendly, I appreciated how she treated my 1 year old daughter with so much love. You wont be disappointed with the Chanel Seattle boutique, I promise! I have been and will be recommending Stephanie to everyone I know. Highly recommend!!!
Apr 2nd, 2024

Went here after school with my mom and her friends (I refer to them my aunties btw) since they were in town and wanted to look around for themselves and gifts for us; as well as my mom wanting to get something there for herself and I as well. We were mostly ignored while browsing at first until my auntie went to one of the ladies by the wallets for help with colors. They seemed pretty okay until my aunties were deciding which ones they wanted and one decided they wanted the less-pricey option simply bc she preferred the design better for herself. The lady seemed rlly disappointed in her choice and tried pushing her to go for the other option; however, I knew she only chose that option for likes bc the caviar texture matched most of her other purses so it seemed like a clear preference option. However, that lady really continued to kinda glare and seemed kinda pissed at my other auntie for not getting what she wanted her to. I was looking at the scarves display in the meanwhile and asked another employee inquiring about it; however, she ignored me. I mean I am just a teenager and I was still wearing my school uniform when I came; however that was just very rude. She was aware too I was wanting to purchase as she suggested my mom go look at the scarves while I was next to her and my mom telling me to go look there if I was interested while she checked something else. Very disappointed in their behavior. The only people they seemed willing to talk and service were my mom and one of my aunties. They were rude to me and my other aunt and completely ignored the other which made her take her business to Gucci. Honestly, please do not come here unless you want to be hounded by gold diggers. Hermes was much more welcoming towards me when I left mid way to explore; and was pleasantly welcomed and given a nice explanation of the display and this season's design concepts. I felt very welcomed and encouraged by the lady to check it out and was not judged at all when I wanted to purchase. So happy I did! Overall 0/10 location. My mommy may have been fine with no qualms but this cashmere scarf is the only sign of purchase I will have with this store. You should take your Chanel business somewhere else.
Mar 3rd, 2024

Alanna has been my SA at Chanel for more than a year. She is knowledgeable in the products available and does not pressure me in purchasing an item whenever I come to look around.
Dec 15th, 2023

I had an excellent shopping experience thanks to the outstanding assistance provided by Stephanie. Her product knowledge, friendly demeanor, and willingness to go the extra mile truly enhanced my overall satisfaction. I highly recommend their exceptional service.
Dec 13th, 2023

Sep 14th, 2023