Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 318 Reviews )

      T-Mobile Authorized Retailer
      • 330 Rainier Ave S
        Renton, Washington 98057
      •   425-255-0506
      Join us on one of our Magenta plans. See benefits.
      Claim Your Listing
      Claim Your Listing
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (318 reviews)
      207
      23
      13
      19
      56
      Read Our 318 Reviews

      Chamber Rating

      4.0 - (318 reviews)
      207
      23
      13
      19
      56
      › ‹
      • finorina bokuku

        Shady sales rep - Sidney. Told us next day over and over while we were contemplating an upgrade. Well she misrepresented the sale. Creating a problem we did not need simply so she could benefit. Then when I call to find out what is going on no one picks up. The service here is terrible. The sales rep Sidney is not professional and dressed like a slob. Wearing a hoody, no hair done, no make up, just dressed sloppy, executed the sale sloppy..I sense a theme here. Would never seek assistance at this store again. They do not tell the truth, do not dress for success and then do not answer the phone. A whole mess I did not need and we still do not know where our phones are or when they will be delivered. UPS did say there will be a delay of course. If I could give less than 0 stars I would! THE WORST!!!!
        Mar 6th, 2024

      • JOHN HO

        Shady sales practices going on here. Went in for a standard handset upgrade. Got a text message the next day saying that I added P360 protection into my account. I never approved this to be added onto my account, and I was never even asked. They just added it anyways. They also never asked whether I wanted to purchase the charging block that was a separate purchase with the device I upgraded, just tossed it in there. Be careful when purchasing anything here - I'm sure they're just hoping to sneak it by without you ever noticing anything. If I didn't get a text message, I probably would have never known. They also never print out the receipt and review everything you're purchasing before you finalize the purchase. I'll be making a complaint to T-Mobile about this dealer.
        Mar 6th, 2024

      • HNguyen_21

        I recommend go to that one store in Tuwila South center mall if you have some real big problem (technology problem). My sim couldn't work. I have tried to put it into another phone, it still unable to be used so it probably bcz of the sim or the phone line whatever it was. They tried to give me a new sim, I appreciate. But when I came home it didn't work. I came to the store again just wanted them to check the sim or the phone line but it seem to me that they didnt want to do that and keep saying it's the phone problem, I have to go to the Apple store to check my phone. I understand it was a hard case but I expected them to at least put their effort helping customer. Tmobile pay you guys to work so please try ur best to help Tmobile user, It's not charity work though. In addition, I went to Apple store to have a check and they said there was no issue with my phone.
        Mar 5th, 2024

      • Robert Collins

        Great TMobile location. Good staff.
        Mar 2nd, 2024

      • Eyal Tuval

        I am a customer for 15 years with T mobile never had a bad service like I got in this location there was a guy and a girl there that had the worst attitude there wasn't a Manger on the side I hope they will close this location or fire the 2 of them it's a shame for T mobile to have kind of this kids serving customer
        Feb 26th, 2024

      Read Our 318 Reviews

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Renton and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 330 Rainier Ave S can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 425-255-0506.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 330 Rainier Ave S, Renton, Washington 98057

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-renton-wa-98057-4327?utm_source=google&utm_medium=lastmile&utm_campaign=4327

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.0 Star Rating from 318 reviewers.

      Hours

      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 318 Reviews )
      207
      23
      13
      19
      56
      Write a Review

      finorina bokuku on Google

      image Shady sales rep - Sidney. Told us next day over and over while we were contemplating an upgrade. Well she misrepresented the sale. Creating a problem we did not need simply so she could benefit. Then when I call to find out what is going on no one picks up. The service here is terrible. The sales rep Sidney is not professional and dressed like a slob. Wearing a hoody, no hair done, no make up, just dressed sloppy, executed the sale sloppy..I sense a theme here. Would never seek assistance at this store again. They do not tell the truth, do not dress for success and then do not answer the phone. A whole mess I did not need and we still do not know where our phones are or when they will be delivered. UPS did say there will be a delay of course. If I could give less than 0 stars I would! THE WORST!!!!

      Business Response on Google Mar 14th, 2024
      Hello Finorina, We do not have a Sidney as this location, it looks like you may have gone to a different store. We are more than happy to turn your experience around! It’s also never a good thing to ever pick on someone’s physical appearance.

      JOHN HO on Google

      image Shady sales practices going on here. Went in for a standard handset upgrade. Got a text message the next day saying that I added P360 protection into my account. I never approved this to be added onto my account, and I was never even asked. They just added it anyways. They also never asked whether I wanted to purchase the charging block that was a separate purchase with the device I upgraded, just tossed it in there. Be careful when purchasing anything here - I'm sure they're just hoping to sneak it by without you ever noticing anything. If I didn't get a text message, I probably would have never known. They also never print out the receipt and review everything you're purchasing before you finalize the purchase. I'll be making a complaint to T-Mobile about this dealer.

      HNguyen_21 on Google

      image I recommend go to that one store in Tuwila South center mall if you have some real big problem (technology problem). My sim couldn't work. I have tried to put it into another phone, it still unable to be used so it probably bcz of the sim or the phone line whatever it was. They tried to give me a new sim, I appreciate. But when I came home it didn't work. I came to the store again just wanted them to check the sim or the phone line but it seem to me that they didnt want to do that and keep saying it's the phone problem, I have to go to the Apple store to check my phone. I understand it was a hard case but I expected them to at least put their effort helping customer. Tmobile pay you guys to work so please try ur best to help Tmobile user, It's not charity work though. In addition, I went to Apple store to have a check and they said there was no issue with my phone.

      Business Response on Google Feb 28th, 2024
      We’re sorry to hear this HNguyen_21. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

      Robert Collins on Google

      image Great TMobile location. Good staff.

      Eyal Tuval on Google

      image I am a customer for 15 years with T mobile never had a bad service like I got in this location there was a guy and a girl there that had the worst attitude there wasn't a Manger on the side I hope they will close this location or fire the 2 of them it's a shame for T mobile to have kind of this kids serving customer

      Business Response on Google Feb 11th, 2024
      We’re sorry to hear this Eyal . We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 318 Reviews )
      207
      23
      13
      19
      56

      Write a Review

      RATING:
      Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review
      Submit

      Cell Phone Store Near Me in Renton, WA

      Cricket Wireless Authorized Retailer
      64 Rainier Avenue South, Ste F
      Renton, WA 98057
      (425) 264-5142
      ( 53 Reviews )
      Fry's
      800 Garden Ave N
      Renton, WA 98057
      (425) 525-0200
      ( 6594 Reviews )
      The Phone Guys
      365 S Grady Way Suite E
      Renton, WA 98057
      425-902-3630
      ( 555 Reviews )
      Metro by T-Mobile
      10719 SE Carr Rd
      Renton, WA 98055
      425-282-4041
      ( 169 Reviews )
      Verizon
      960 Park Ave N, Ste C
      Renton, Washington 98057
      (800) 880-1077
      ( 207 Reviews )
      T-Mobile
      4710 NE 4th St Ste 103
      Renton, Washington 98059
      (425) 917-0197
      ( 53 Reviews )
      RING RING WIRELESS
      2836 Sunset Ln NE
      Renton, WA 98056
      ( 0 Reviews )
      AT&T Store
      17234 140th Ave SE Space 20, Space 20
      Renton, WA 98058
      ( 28 Reviews )

      START DRIVING

      ONLINE LEADS TODAY!

      Add Your Business
      ChamberofCommerce.com
      Loading