Verizon

Konstantin Fedorov (Kot) _{on Google}

Jan 18th, 2024

Horrible store, and Verizon is a thief. I opened a business account with them. They promised me a bunch of discounts and bonuses(for business accountt they promised to me $200 per line). All I got is crazy random monthly charges. I called and asked "where is my bonuses?" Obviously, they had no clue what I'm talking about. So, at this store, they will lie to your face. After two years, I switched to T mobile(in some areas when Verizon was zero antennas, T mobile has all 5). Don't go to this store.

Luke Nelson _{on Google}

Jan 14th, 2024

Customer service is terrible. I feel uncomfortable just walking in the door. No one welcomes you in. When they do acknowledge you, they barely listen to what you want before trying to up-sell you on every part of your plan. Finally, they screw up the one thing you came into the store for. I've no doubt I'll be in again soon to repeat this process on a billing error related to my most recent visit/request.

Amol Gote _{on Google}

Dec 13th, 2023

I had a terrible experience upgrading my phone. The executive (Ernest) didn't have knowledge about the deals, confirmed the deal, sold me new phone only to know that the deal doesn't apply to me! I wish this store had a staff with due diligence to validate and not give false information before selling to customers. I remain helpless to listen to standard statements and talk to customer care for someone else's fault only to bare loss.

reza nazari _{on Google}

Nov 30th, 2023

Ernest went above and beyond and is a true asset to this locations services! :)

Michelle Deacon _{on Google}

Nov 12th, 2023

Brandon was super helpful today to resolve a serious phone issue that was preventing us from:
Receiving & sending messages plus not being able to call out or receive phone calls. Amazing! Patient and knowledgable! Brandon is the guy!!!!