Journeys

Got a pair of converse here pricing is about the same as at famous footwear but they had my size when famous didn't
Mar 19th, 2022

Great customer service
Mar 15th, 2022

Received a pair of shoes from my bf & they just didnt work for me. Didnt wear them, had the original receipt and gift receipt. I wanted cash back to go to another store that carried the style of shoes I wanted. I was told by the store clerk that they dont do cash refunds at all, even if it was purchased with cash or debit card. I could only get credit back onto my debit card (which was stolen & Im waiting for a new card) or a store credit. I didnt bother to check the receipt until I got home (smh) and on it, it says full refunds. Yet, I was denied with a valid receipt. I drove across town for this. Other closest store is in Tacoma. I think Ill just do my business elsewhere for shoes with better return policies.
Jan 9th, 2022

My grandson has cerebral palsy, he and his grandfather went in to find shoes. My grandson Wears braces and is hard to fit.The sales girl was wonderful treated my grandson like he was the most important customer to come in your store. It was a great experience.
Dec 25th, 2021

I have shopped here many times. A sales lady asked if I was looking for anything in particular. I told her that I was looking for a no show sock that wont show under Toms. I showed her the Toms that I was wearing. She convinced me that one pair of socks would work and told me the socks would go just passed my toes. I also looked at another kind that looked like they didnt go up as high on the foot, but she told me the other pair were better assuring me that they would work, So I paid for them, then tried one sock over the sock I was wearing, and sure enough that sock went waaaay to high for Toms shoes. I said, These dont work with Toms, Ill just exchange them with the other socks. They refused because the package was opened. No sign saying all sales were final even when I was lied to and hadnt even left the store. Lost my business from there on out over $10.00 socks. But hey, if they are that greedy so be it. They sure had no problem taking my money.
Mar 10th, 2022