NEWBORN MD Dr. Aaron M. Witz

While doctor is very kind and knowledgeable his front staff was awful - know before you go they will not let anyone but mom and dad in the office. In our case dad couldnt come so mom came, they wouldnt let her in the office at all. Rude and condescending and gave no rational just it is their policy. But oddly they have an entire ceremonial Bris being done just after and Im curious why it is ok for more than just mom and dad can attend that?? Their policies are outdated and they need to update website with information.
Jul 31st, 2023

They never responded to my calls bad customer service
Feb 12th, 2023

We had the best experience we could possibly have for a circumcision appointment. As a mother, I was extremely nervous - this office handled everything amazingly well. From preparing you in advance, to the actual quick and seamless procedure, to after care. I had a couple of questions after the procedure just to make sure things were looking right and they responded immediately.
Dec 16th, 2022

Absolutely disappointed with this office. You can call day and night until you finally get someone. And when you do, they expect you to complete the forms within 24hrs. Im sorry, but I have a NEWBORN who is crying for my attention. Where can I find the time to print and fill these forms out?? Then they claim that they left you messages when they didnt. Stupid policy especially because the forms that they send are NOT singable or arent in a mychart which would have been easier in the first place. They are outdated with their systems. And for a doctor charging over $400 for a circumcision, they could invest in a front desk to answer their calls, invest in a platform to make it easier for the patient to sign forms. Im absolutely disappointed. Look elsewhere honestly, they dont care for their patients but care about money and policy.
Jul 15th, 2023

We were recommended here by the hospital and pediatrician, but I should've known better when I learned they don't bill insurance. They say they have their reasons, but ultimately it's because they want to charge more than insurance will pay. Regence stuck us with 60% of the bill (not because of a deductible). NewbornMD is clear about not accepting insurance, so arguably this is more of a complaint about Regence (who told us it would be covered), but I'm annoyed anyways because NewbornMD did not send the 3 week follow-up email appointment they said they would send. I had to call and ask for it, no answer, they replied three days later. Oh, the circ looks fine, but so does my other son's that was done at the hospital at no cost to us. If you care about cost-of-care, I'd find a place that accepts insurance.
Apr 14th, 2023