Johnson Controls Security Solutions

John Nicklow (ProgressiveAid) _{on Google}

Aug 9th, 2022

By far the worst company I have ever had the displeasure of singing up with. I honestly don't want to waste any more time going into the details as they have already been responsible for wasting so much of my time I don't even have any left to properly bash them.

Debbie Powell _{on Google}

Jul 16th, 2022

Literally the WORST security service ever!! Horrible customer service! We were told our system needed a cell service upgrade to continue working, I authorized the upgrade multiple times because they kept sending letters about it, each time they said no one had authorized it, (I'll spare you the details about the rude emails from one woman I dealt with), finally someone said they'd get us on the schedule... I realized weeks later no one had come to do the upgrade! So I contacted them again and they told me again that no one had authorized it!! After I got angry with them and emphasized that we cannot be without a security system they finally sent someone to do the upgrade - It cost $863.49 and we still get phone calls at 3 AM saying that our system is not communicating properly!! Seriously?? We have a Johnson Controls office across the street from our business (I can see them out my window right now!) but it still takes weeks for a service call!! I will be looking for a new service ASAP!

William Pellegrino _{on Google}

Jul 9th, 2022

Called for service it took two weeks to get someone out to our building. Cutomer service is horrible. They did not fix the problem and charged me over $800.00. I am switching companies.

Campbell Pharmacy Team _{on Google}

Dec 9th, 2021

Stay away!! Upfront costs may seem reasonable - cost of poor customer service and unprofessional response will cost you