Go-today

Dec 2nd, 2022

I would give this company --5 stars. I've been trying for MONTHS to reach this company. Phone calls, emails, messages. They owe me over $6000. They cancelled during Covid and of course now that it's time to use my voucher (they wouldn't refund) they can't be bothered. Run, don't walk away from these people. Next step is contacting my lawyer.
Jul 12th, 2021

I love this agency. Used many times for trips overseas. Easy web site, great prices
Jul 11th, 2021

The overall experience was pretty bad. We booked a hotel that turned out to not be available. We were then offered horrible options in the outskirts of the city. We eventually settled on an acceptable hotel option with a small additional cost. When we arrived we were told that breakfast was not included, although it was expected and in our contract. I reached out to my agent multiple times but they never responded during or after the trip. The hotel was acceptable but lacked many basic amenities like drawers, ice, an iron, mini fridge or coffee maker. The location was the best part about it. Close to a large train hub and lots of restaurants. I can't rate the breakfast since it was not included (although we expected it to be). We were repeat customers but will never use this service again as there was no savings (could have just booked the hotel and flights ourselves for about the same cost) and the service was non-existent.
Jun 20th, 2023

Had two great hotels and one terrible one. Overall, the experience was more positive than negative. Here is my first review: POOR EXPERIENCE SO FAR. We booked Budapest, Vienna, and Prague trip that goes through 7/15. We paid for the "upgraded" hotels. In Vienna we are in a bad hotel and Go-Today is not doing anything about it. We are in a Roomz hotel - not near the city. There is no air conditioning and the windows are locked shut - when we called front desk about thermostat they told us it can't be adjusted. The wifi doesn't reach our room on the 2nd floor. There aren't even glasses in the room to have a glass of water. No fridge, no shop to buy water or drinks, not even vending machines. The front desk wouldn't give us any recommendations for lunch, only their own restaurant. We paid for a 4-star hotel and got a 2-star at best. Oh - this morning the dining room was disgusting with 80% of the tables not cleaned in a very large room and most of the rest with visible crumbs and dirt on them. We called Go-Today and they said our only option was to book our own hotel now (last minute for tonight and tomorrow) and then "fight" with customer service when we get home and hope we can get a refund for these two nights.
Oct 22nd, 2019