Athleta

When I tried the clothes, a shop assistant asked me twice to take out inappropriate clothes and put them on the shelf, and asked me if I had put them on the shelf when I paid for some items. She is very unfriendly. My English is not good and I had to explain to her at least twice.Another assistant is friendly and she told me just leave the items in the fitting room.
Jan 26th, 2024

Jan 24th, 2024

Horrible customer service. It was my first and last time.
Jan 19th, 2024

The atmosphere is not welcoming and kinda passive aggressive when you want to return an item that didnt work (bc of size, material etc). Its a shame that you spend $$$ and this is the way that they treat you. Depending on the cashier you get, you may have a very different experience (the younger lady staff next to me was very friendly to another customer but the one Ive got is extremely passive aggressive). If you are a fan of Athleta and still wanted to remain a fan, avoid this place if possible.
Dec 22nd, 2023

I came to the reviews to see if my experience was an isolated event or becoming the norm in the Bellevue store. Unfortunately, it seems to be the latter. I have shopped Athleta for years and am a diehard fan of their products; the quality justifies the price. However, I have never had a pleasant experience with the black lady who works there. In fact, I have either avoided her in the store or simply not entered the store altogether if she's there. Most recently, she begrudgingly enrolled me in a wellness discount program. This was around July or August. When I pointed out she had misspelled my name, she dismissed this with a wave of her hand and said, "Well you can update it next year when you have to reapply." I have not been back to that location. I have shopped at Totem Lake and U-Village and will continue to visit those locations.
Nov 17th, 2023