Banana Republic

I like how clean and presentable the store is. The staff could use a bit more training in customer service however. I came in to return an online purchase for which a packing slip was not included. I had my order pulled up on my BR app ready to go. The sales associate, Lu (sp?), kept telling me how I couldve just taken a picture and when she couldnt find my order she kept blaming me for it. I told her Im reading everything straight off my online purchase history and held my phone out for her to see. Ultimately she pulled it up quickly with my phone number, which would have been faster to begin with. I simply dont appreciate being chastised for having done everything right as a customer just because shes not capable of providing assistance.
Feb 29th, 2024

Don't shop here. I bought a pair of pants for $120+, wore them once and figured out they didn't fit as expected. I went to return them and exchange them for a different size but to my surprise the lady wouldn't accept them due to one barely noticeable scuff near the pocket. She was extremely rude about it and acted like I should have known better, when honestly I didn't even notice there was any scuff in the first place. The lady for whatever reason was on her high horse with a stick up her you know what. Anyways, I never write poor reviews like this but it was such a bad experience I felt I had to.
Feb 14th, 2024

There is not a lot of inventory. Half of the clothes need to be ordered online.
Jan 18th, 2024

Oct 31st, 2023

Jul 25th, 2023