Venn at Main Apartments

Absolutely unacceptable. I used the tesla charger for 12 minutes, left the parking spot and was charged $8 as I was over the grace period. It takes 3 minutes in order to get from the top floor to the bottom floor abiding the speed limit. By the time I reached the box, it was noted at 14 minutes and wouldnt accept my card. After being cancelled, restarted and willing to take my payment was at 16 minutes, which is over the alleged grace period. Staff on the speaker were rude and condescending when asked if it can be validated and had no intention of helping. No notice of a grace period is noted either. For a building in a quality area, this is extremely disappointing.
Apr 7th, 2024

The retail parking lot at Venn is one which I have been using for almost an year now. But they have been increasing parking cost almost every couple months . It was increased in Nov2023 and again in February2024 now. Hope it stays at this price for the entire year, else would have to look at other options.
Feb 26th, 2024

We moved here from a Capitol Hill (in Seattle) apartment three years ago and have enjoyed living here so far. Pros: - Location, location. Three minute walk to the bus stop and a supermarket, and two minute walk to the park. The surrounding neighborhood is mostly quiet and feels quite safe. - Most of the floor layouts are space efficient. We like our galley style kitchen which makes good use of the space. - The apartments feel modern and airy and are energy efficient. We don't use the heater at all during the winter, and our electricity bills are low compared to other places we've lived. - The roof deck is really lovely in the springs and summers. - Gym is a decent size with four treadmills (and various other cardio equipment) and a decent selection of weights. There's also a yoga studio that is usually empty. - Management and maintenance folks are really professional, responsive, and communicative which I appreciate. I appreciate that messages are sent via email instead of only just placed on people's doors or in the elevators. - Haven't gotten packages stolen like at other apartments. There's a package hub to receive your packages as well as a locked closet for overflow. Management does make a huge effort to manage the packages, unlike other places I've lived at. Cons: - The parking vendor (not associated with Equity) is a bit disorganized. Every few months or so, we have to remind them what parking space we have. - The usual noise issues in apartment living - Occasionally, we hear the neighbors above or to the side of us, but it's to be expected in apartment living. Items to note: - The window-less bedroom with the white noise of the fan makes for deep, relaxing sleep. I didn't believe this until I tried it. - We have a courtyard and east-facing apartment which is ideal. This means we get some pleasant morning light and the afternoon heat doesn't affect us as much. We chose not to buy an AC, and this is only bad for maybe a week of the year. Facing the courtyard means no street noise. I can't believe how peaceful and quiet it is.
Feb 5th, 2024

The entire parking garage worth of cars were stuck in there. This garage is for the tenants as well as the stores in the area. They never gave us tickets bc apparently the machine wasnt working. Naturally we all assumed it was free parking since it was Sunday. We spoke to the attendant for help and they told us we all had to pay $75 because we didn't have tickets. She then hung up on us but not before asking for out credit card number. Keeping us trapped was absolutely a fire hazard and the building is lucky the fire department was closed or I would have had them down in heartbeat. After more than 45 minutes of waiting we were helped by a third party that let us out after being held HOSTAGE. A mother had to pick up her CHILD and could not. NEVER EVER PARK HERE. CLOWNS.
Jan 19th, 2024

Worst living experience ever. I lived here for 2 years and had to terminate the lease early because it doesnt feel safe living here and the management does nothing to help. Break ins in the garage, package stolen, and the worse is the management absolutely did nothing to help. They are not reachable or try to be helpful for any issues and only available to ask for more money. Building manager is passively aggressive towards all issues. Building condition is bad. Front and side door keep beeping all year long and no one bother to fix. Carpet and walls are dirty all the time. Wont recommend anyone lives here.
Jan 10th, 2024