Lighthouse Drive-In

Let me start by saying that I really don't like leaving negative reviews, ever. We stopped by this afternoon and the staff was friendly when ordering and the food was good. My issue however was that even though the menu behind the counter said a burger WITH fries was $9.49, I also confirmed this with the cashier a couple of times while ordering, I discovered after I sat down that we were charged $9.49 plus an additional $2.29 for fries with every burger!! I went back to the counter to ask about it and was told, "It's the new system, it just does that automatically." I wouldn't have got the fries with each burger if it was an additional charge!! The manager said they wouldn't refund all the additional costs of fries added because, again, "It's a new system and it does it automatically. They have no control over it." Maybe figure out your system so that it's not overcharging people? Or update your menu prices? OR STOP TELLING PEOPLE THAT THE PRICE LISTED INCLUDES FRIES?? At this point, it's just bad business and super dishonest and deceitful. Our food, plus tax AND tip came out to almost $70!! Where's all these extra charges going at the end of the night? Are they being handed out as extra tips or something? Seems a little suspicious and unfortunately we won't be back because of this.
Apr 5th, 2024

Apr 2nd, 2024

Mar 22nd, 2024

Love the beer batter fries
Mar 22nd, 2024

Good food! Solid burger and tasty O-rings.
Mar 21st, 2024