BM & Michaels, LLC

Fair, kind, helpful and very attentive!
Jul 16th, 2023

This company came in my house sent by a inssurance company to replace my thermostat. They brought the wrong one and I sent them back with the thermostat which was still in box. This company called the inssance and lie that they installed the thermostat which is wrong and unprofessional. They lie to get pay and to keep the thermostat. At the same time I am in my house with my family with no option to regulate the temperature. Very unprofessional company. Not to recommend. Service: Install thermostat
Jun 1st, 2022

BM and Michaels has been nothing short of amazing. I started having issues with my a/c in 2022 on July 3rd. They came out on July 4th, a federal holiday. I was advised that my inside unit coil needed to be replaced but that they could get me through the summer, with plan to repair in the winter. Due to unfortunate circumstances I was unable to get the repair done and realized by late March my a/c was again not working. They were able to schedule an appointment the same week I called. This time both my indoor and outdoor units need to be replaced. (Darn fixer upper). With in hours of confirming I wanted the work done, they had an install date scheduled. Brian (Technician) and Mary (Business Manager) have been incredibly responsive, kind and caring and professional. They have also a several different point have helped me find the humor in the situation which I was in dire need of. In short BM and Michaels comes highly recommended in my book, I will continue to use them for any and all HVAC needs my family has. Services: A/C system maintenance, A/C system repair, Install AC, Thermostat installation
Apr 17th, 2023

BM & MIchaels have been great in servicing my heat pump for many years. Brian knows his business and does not try to upsell you, like some other companies do. He is honest and knowledgable. A real pleasure to work with. Service: HVAC system maintenance
Mar 15th, 2022

I was assigned BM & Michael via my home warranty company. They were fantastic. While I was concerned due to some of the negative reviews I read, my experience was entirely positive. I was assigned Brian as my technician, and he was a true professional and very courteous. Very happy with my experience. Service: A/C system maintenance
Oct 24th, 2021