Woodbridge, VA Bank

Great experience and also great place for banking.

Excellent service with basic accounts. Lots of SMILES shared!

So I got locked out my account. I changed my telephone number and the old number was on my app. I called and called. Noone able to help. Then whoever was suppose to corr ... more

The representative was very professional and helped me with all my concerns.

100% not recommended.

The worse customer service ever, I dont recommend to open account here unless you want to wait for 2hrs.

Terrible

They're always there for you.

Do not go here this bank is a scam. Akash should be fired she saw I was harassed by another employee called Karen who was black and from French who asked me did I brush m ... more

Disgusted with this merge.

The reviews are sadly accurate for this ATM location. I am not sure if its the bank NEVER really fixing it or the locals ALWAYS destroying it Either way, its not a reliab ... more

PNC bank was charging $10 every month for last 3 years, that I didnt realize. I went to this bank to complain and get some credit back. They were the worst at customer se ... more

Everyone is always friendly and helpful here. A special thanks to Sabah. She helped me with everything I needed and more . I left feeling more confident about my finances ... more

Very bad bank they have bad customer service and they don't care for their clients even if you have been banking with them for more than 15 years. Don't bank with truist ... more

Heres a tip for your tellers working the drive-thru. Perhaps turning the Camera off before making inappropriate hand gestures while servicing drive-through customers. Sh ... more

Poor service

Excellent

Does not exist in this location

I don't even know why they have a branch here. They literally don't do anything. I can't open a savings account, I can't transfer money, and I can't order a new card. Lit ... more

ATM usage is some trash!!! It never takes my bills they need to update that damn machine I always have problems with it. Its is only useful to withdraw not deposite. Norm ... more

Very disappointed in management along with communication skills it seems as mo one here know what to do just walking around looking like zombies no help I will definitely ... more

Tom your the best ! Professional, knowledgeable, organized, responsive and personable! I wouldnt do business with anyone else! Thank you.

ATMs rarely ever have cash. Three of the last four times Ive been there in the past 3-4 months (because its closest to my house) the drive-thru ATM has been out of order. ... more

The banker for today at the store doesnt help me or probably other customers, she is taking it personal, when I stopped bye the store she is make some kind of excuse for ... more

The service was fast and easy

I'm giving one star as courtesy. Worst customer service ever (specially the notary). If you want real customer service from a banker go to another branch and stay away of ... more

Very fast, easy access and you don't have to get out of your car

I would like to compliment Angel Perez for his excellent service with helping me with my fraud claim. His patience and understanding was helpful.

Shamail Ahamadi has been helping me and explained to me so many things in the manner of professionalism. She is so patient and take her time to explain matters till i ful ... more

Thank you Giant and Misty at the customer service desk! We needed help a couple weeks ago and Misty was very polite and helpful. This Giant is where we’ve shopped for o ... more

Awesome place. Great people. Outstanding customer service.

I have been with Wells Fargo for many years, and for the most part, I have been happy with the bank, regardless of the lawsuits they have had. However, today when I went ... more

I have received from Mrs Shamail the best care and service...God bless her.

years

Tried to set up a checking account with a conference call. The Agent was nice and knew what they were talking about but after an hour of working on it, it went nowhere du ... more

Very bad service. They have no time to pick up the calls.

If I could give them 0 stars I would. Customer service is terrible. Waited almost an hour with my all ready rolled up Quarters to deposit and they slapped me with We dont ... more