Valley Health Urgent Care | Rutherford Crossing

The BEST urgent care around. I have never had a bad experience here. The entire staff is incredible and they have the absolute kindest doctors and nurses I have ever had. When you already dont feel your best, it makes all the difference. Thank you to the Rutherford team for your care and compassion! It doesnt go unnoticed by me and I will continue to rave about this location. You guys are real life super heros!
Apr 5th, 2024

This is the best urgent care Ive ever been to. Today was my second time going. The first time was for my 2yo who needed stitches. This time it was for me. Both times we were greeted with the friendliest staff and seen promptly. Every single person we encountered was so pleasant. We were even offered water by the MA. My daughter got to pick out a toy too. Such a blessing to have people who really care, especially if youre not feeling well. They are the best!
Feb 21st, 2024

I went in to urgent care this morning due to extreme lower back pain, nausea, and a headache. When I arrived I was greeted by the front staff and once I began registering to be seen, the receptionist was very kind and attentive to my needs and got me through the registration process quickly. While I was in waiting room, I began to vomit and they got me back into a room within 10 minutes. Once in the room I was offered a ginger ale, water, pillows, and a blanket and while waiting for the doctor, I was checked on multiple times to make sure I didn't need anything. Once I got home and was finally able to keep food and liquids down, I am feeling much better! I appreciate and am very thankful for all the care I received today and would recommend this urgent care to anyone needing care. I wish I remembered the names of everyone I seen today so I could thank them!
Jan 24th, 2024

I am so, so, so happy that I got so lucky as to have gone to this urgent care!! I really didnt know where to go or even what to do about the issues I needed help with not to mention that I have bad anxiety, depression and acute agoraphobia! So this was something I put off and then when I finally went, I was sooo pleasantly surprised and happy that I just happened to have gone to the perfect place at the perfect time because each and every single person there was as kind and as helpful as can be!!! Everyone is going to have good and bad experiences no matter what, but, I can definitely say: despite it being full and busy, the front desk ladies were so kind and helpful, the wait was quick and so much better than how it seemed at first glance! It was an easy and fast process with the very nice staff up front. Then I was called to triage which was also just as easy and comfortable and I felt very comfortable and relaxed with the girl/lady/nurse(?) who made me feel heard and was very kind and helpful! I then waited no time at all to be brought back to the room where I put my prescription bottles on the counter and waited barely 5 mins for the provider to come in. Her name is Amber, brown hair and very pretty blue eyes! I sometimes feel scared that females are usually either very nice or very.. not nice! In my own experiences! This turned out to have been one of the most kind, thoughtful, empathetic, caring and most helpful doctors/providers Ive maybe ever had!! Especially in a fast paced, busy, and, (Im sure), a stressful shift at her workplace during a rush of patients after Christmas!! Honestly, I am hoping she will see this because I cannot say how much she helped me and just how much I appreciate her for how much she cared, listened, explained everything to me in such a kind and real way that I felt more than just another patient to her, I felt seen and heard and cared for! Id recommend her to anyone and everyone and I hope she is commended for her ability to be such a great person in a position where many doctors, physicians, nurses, and all others, often can seem desensitized or almost robotic in their approach to fixing the problems but not really listening or caring to the patient as a human being! Bedside manner is (imo) almost as important as their abilities in medicine! So, again, thank you to Amber C for going above and beyond, for caring and helping me in my time of need and desperation for help! Another thank you to everyone else that works there too because every single one was so amazingly kind that I wish it could be my regular family doctors office! Everyone has different experiences but mine was perfect and id recommend them to everyone and anyone!!
Jan 8th, 2024

One of the best urgent care facilities that i visited in US, the staff is always nice and patient they always prioritize urgent sick patient i went couple of times and everytime i like them more.
Jan 7th, 2024