Wave2Net

Update: Thank you so much Wave2Net for upgrading our equipment and making things right with our service! After being a customer for 4+ years, I didn't want to have to find another internet provider!! Worst service ever, prove me wrong. Been with out service since Thursday morning and no way to get in touch with anyone!!
May 26th, 2023

They expect u to most almost 400 installment fee when most all other companys wave the installation charge this place would not and 400 for installation
Feb 5th, 2023

Worst internet service Ive ever had. They charge you what they charge you because theres little to no options available out where I live and they know that! They take advantage of this fact. Their customer service is awful and the women who work in the office and in sales are rude and dont care at all. Theyll tell you anything to make a sale.
Dec 23rd, 2022

Been 3 months and they still wont take there dish off house Switching to T-Mobile was best thing ever. T-Mobile download is 120mps down and 42mps up for 30 bucks. Wave to net worst of the worst internet providers. 90% of time only get a tenth of the speeds you pay for. They upgraded our antenna worked great for 2 weeks. We pay for 10 down 5 up. Most of time only test at .9 mps down and .22 upload. So you can't do nothing. I got t mobile for phone which sucks but test way faster then wave2net. So when frist hook you up your fast for few weeks and that's it. From 5 pm till 11 pm never works. Up till 3pm I'm lucky if I get 4 mps down. Switch to T-Mobile now so for 30$ months I get 70 to 120 mps down and 10 to 20 mps up with 20 to 40 ping. If your already customer it's 30 if not it's 50 a month and no contract or stuff to buy.
Jan 31st, 2023

Props to the customer service staff for always being kind and patient, but the internet service is unbelievably bad. I frequently stay with family in the Winchester area and their service costs about $30 more per month than my local service AND lately it's been working 50% of the time at best. Wave2Net's speed has never been great and I didn't expect ultra high speed in a rural area, but over the past year it has become abysmal. In 2020 I was able to work from their house if I needed and today I am literally writing this review from a public parking lot where I came to work because I haven't been able to load a webpage for 2 days - and this isn't a one time instance. There have been more problems every time I've visited the last 2 years and this time we've barely had any reliable service at all since early December (over a month).
Jan 19th, 2023