Best Buy

Apr 8th, 2024

It has good service
Apr 5th, 2024

Apr 2nd, 2024

Not much in there unless you want electronics
Mar 25th, 2024

Hands down nightmare I purchased a gaming laptop in June of 2022 with a Best Buy Total Tech coverage that Ive had since 2018. Explaining that all items purchase under that warranty are covered if anything happens. In 2023, my membership lapsed they said. Saying my old car on the auto renew did not go through hence why I say old card. They claim they tried contacting me via email but each and every email was sent to my spam (which a sales associate even said theyve had problems with). I renewed the membership at the store due to the lady at the front saying it would help my chances of having it all covered Now I have a $2000 laptop, that is not working and they refuse to fix it and only covering 20%. Ive been told by geek squad customer service to talk to a in-store manager but also yet in the store they are telling me to call the customer service number. I have loved this location for many years but I will not be purchasing anything else from this company nor will I be recommended any other coverages due to poor customer service handling
Apr 7th, 2024