AAA Williamsburg Car Care Center

In and out very quickly for a safety inspection. It was great.
Feb 18th, 2024

Friendly staff, fair prices, very satisfied with service. Consistently good service.
Feb 1st, 2024

Jan 30th, 2024

Nov 17th, 2023

Sadly we are disappointed, this used to be our go to place when my wife worked up the street, recently had issues with our Nissan, pulled into Autozone to evaluate our check engine light, the codes were serious so went immediately to AAA to get service, they were able to get us in, ran the code check and told us what we needed also recommended changing plugs as the issue we were having could foul the plugs, they quoted almost $700, we agreed and the service was complete, (I do want to say that we didn't look at the quote closely so Caveat Emptor) we got in when complete and the car exhibited the same issue, but only once, i figured it may have been a blip, the next day it happened again, we called and spoke to our advisor who seemed annoyed about it, we brought it back and after 2 hours told us they missed a code and could not work on it we needed to take it to the dealer, I asked for the code print out and he told me he would put everything on the paperwork and was not going to charge us for the additional evalustion? When I left I looked at the paperwork and noticed $47 and change for each spark plug plus labor, Wow what a shock, the dealer.only charges $32 plus labor. The dealer will not accept anothers code evaluation and charges $175 dollars. sadly I feel taken.
Jan 20th, 2024