Greystar

I have been struggling to get in contact with these people since January 2023 and I applied to assembly manassas but never completed the application, they haven't returned my deposit despite going back and forth to their offices until they transitioned to a new management(elme manassas) and im told I have to contact them directly but they won't pick up any calls nor answer any emails. These people are the worst in management honestly.
Jul 1st, 2023

Jun 29th, 2023

Like previous review says all this company is doing is buying up places in Raleigh and renting them out WAY overpriced. They dont take care of apartments and staff is horrible and rude!!!
Jun 20th, 2023

Jun 14th, 2023

If I could give Greystar zero stars, I would! I am in complete disbelief of the way they handle management at their properties (specifically, Brookland Press in DC). They are completely unresponsive; as a tenant none of our concerns were addressed, now as a former tenant we have emailed corporate and the property multiple times over the course of months and received zero response. Unfortunately, our neighbors were very loud and had a dog that barked non-stop for hours at a time, day and night. We flagged this numerous times but nothing was done to rectify the situation, so we made the decision to move. Fast-forward three months, we are battling to get our security deposit back. They are well over the 45-day deposit return window outlined in the lease. We still have not received the check BUT we did get a screenshot that the check has been cut! A check for $40. They owe us approximately $750 for the security deposit + an additional fab that was returned. We did not receive an itemized invoice or any communications that justified the $710 discrepancy in the amount owed and the check cut. I will never live at another Greystar property and would advise you to think twice before signing a lease with them.
Apr 29th, 2023