Chamber of Commerce

      AT&T Store

      ( 121 Reviews )

      AT&T Store
      • 760 Town Center Dr Ste F
        Waynesboro, Virginia 22980
      •   540-221-2522
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      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.1 - (121 reviews)
      85
      10
      1
      3
      22
      Read Our 121 Reviews

      Chamber Rating

      4.1 - (121 reviews)
      85
      10
      1
      3
      22
      › ‹
      • Diana Garber

        Koby was great making a VERY STRESSFUL THING ( to me I'm usually at stroke level when buying new phones ) easy... we had 6 lines to do and it was a calm and easy process... so that being said Koby was a 5 out of 5 !! On the other hand, I am VERY disappointed in ATT's purchase package per se' ... you pay over $1000 dollars for a phone, you open the box and there's a phone and a cord... no block to be able to charge the phone ... no earphones ... these are BASIC things that should come WITH a phone, especially at this price point ... the last phone we purchased from ATT, came with these very very basic items ... I think it's totally ridiculous and cheap of this company ...
        Mar 17th, 2024

      • TarynLynn Gilbert

        Manager Colby (spelling) needs some customer experience training. When I went in to get a new Apple Watch he mentioned the B1G1 deal which seemed great but he failed to mention the activation fee on the free watch, and that the promotion wouldnt go into effect for several billing cycles making my bill jump almost double. When I went in for an explanation there was no apologies for the lack of information at the time of purchase, no empathy, no anything. As someone who has worked in customer service for 15 years I am absolutely disgusted by the way a MANAGER handles his customers.
        Feb 14th, 2024

      • Logan Tinsley

        Love the staff!
        Feb 1st, 2024

      • Cameron Gilbert


        Jan 11th, 2024

      • Odin

        Went to the store around 11:00 a.m. the doors were locked and it doesn't look like anybody was in the store I don't know how often this store is actually open but I've been here multiple times where nobody has been in the store when they're supposed to be open I've also had horrible experience and things added to my account that shouldn't have been there you guys really need to figure this out and fix this
        Nov 18th, 2023

      Read Our 121 Reviews

      About
      AT&T Store

      Stay connected with AT&T in Waynesboro. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in Waynesboro for every need. Enjoy the flexibility of an Waynesboro prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

      Contact Info

      Products

      • Cell Phones
      • Tablets
      • Accessories
      • cellphones
      • wireless phones
      • internet
      • TV service
      • smartphones
      • prepaid phones
      • Wireless Plans
      • Wearables
      • Small Business Solutions
      • Internet Services
      • Prepaid Devices

      Services

      • Wireless Bill Payments
      • Equipment Trade-in & Recycling Program
      • Small Business Solutions
      • Beats by Dre
      • Bose
      • Headphones
      • Tablets and Accessories
      • Free Consulting on Devices
      • Prepaid - GoPhone Refill
      • iPhone Repair
      • Screen Repair

      Brands

      • AT&T
      • Apple
      • DIRECTV
      • Kyocera
      • LG
      • Motorola
      • Samsung
      • Sonim
      • Beats
      • BlackBerry

      Questions & Answers

      Q What is the phone number for AT&T Store?

      A The phone number for AT&T Store is: 540-221-2522.

      Q Where is AT&T Store located?

      A AT&T Store is located at 760 Town Center Dr Ste F, Waynesboro, Virginia 22980

      Q What is the internet address for AT&T Store?

      A The website (URL) for AT&T Store is: https://www.att.com/stores/virginia/waynesboro/120200?source=E-g2s10000000000X&wtExtndSource=stores

      Q How big is AT&T Store?

      A AT&T Store employs approximately 20+ people.

      Q What days are AT&T Store open?

      A AT&T Store is open:
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM

      Q How is AT&T Store rated?

      A AT&T Store has a 4.1 Star Rating from 121 reviewers.

      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Nearby ATT Wireless Locations

      Ratings and Reviews
      AT&T Store

      Overall Rating

      Overall Rating
      ( 121 Reviews )
      85
      10
      1
      3
      22
      Write a Review

      Diana Garber on Google

      image Koby was great making a VERY STRESSFUL THING ( to me I'm usually at stroke level when buying new phones ) easy... we had 6 lines to do and it was a calm and easy process... so that being said Koby was a 5 out of 5 !! On the other hand, I am VERY disappointed in ATT's purchase package per se' ... you pay over $1000 dollars for a phone, you open the box and there's a phone and a cord... no block to be able to charge the phone ... no earphones ... these are BASIC things that should come WITH a phone, especially at this price point ... the last phone we purchased from ATT, came with these very very basic items ... I think it's totally ridiculous and cheap of this company ...

      Business Response on Google Mar 20th, 2024
      Hello Diana, we are thrilled to read your review! We are committed to delivering outstanding service in our store and reviews like these make it all worth it. Look forward to seeing you in store again, you can always book an appointment for next time at attvip.com.

      TarynLynn Gilbert on Google

      image Manager Colby (spelling) needs some customer experience training. When I went in to get a new Apple Watch he mentioned the B1G1 deal which seemed great but he failed to mention the activation fee on the free watch, and that the promotion wouldnt go into effect for several billing cycles making my bill jump almost double. When I went in for an explanation there was no apologies for the lack of information at the time of purchase, no empathy, no anything. As someone who has worked in customer service for 15 years I am absolutely disgusted by the way a MANAGER handles his customers.

      Business Response on Google Feb 27th, 2024
      Hello TarynLynn, we apologize for the challenges you faced during your recent experience. To address this issue, please connect with our customer experience team at [email protected]. Share your account name, store address, affected number, and details of the incident. We're dedicated to turning your experience around for you.

      Logan Tinsley on Google

      image Love the staff!

      Business Response on Google Jan 16th, 2024
      Thank you Logan Tinsley for taking the time to share your experience in store! Our team is focused on creating exceptional customer experiences, and it’s wonderful to know we succeeded with your visit. We hope to see you in store again, feel free to schedule an appointment with us at attvip.com or walk in any time.

      Cameron Gilbert on Google

      image

      Business Response on Google Jan 18th, 2024
      Thank you Cameron Gilbert for your review! We strive to provide outstanding customer service and appreciate you sharing your positive experience with others. Look forward to working with you again, feel free to book an appointment online at attvip.com or stop by anytime.

      Odin on Google

      image Went to the store around 11:00 a.m. the doors were locked and it doesn't look like anybody was in the store I don't know how often this store is actually open but I've been here multiple times where nobody has been in the store when they're supposed to be open I've also had horrible experience and things added to my account that shouldn't have been there you guys really need to figure this out and fix this

      Business Response on Google Nov 17th, 2023
      Hi Odin, I can understand your frustration in finding the store closed during business hours. This is certainly not the experience we wanted you to have and apologize for any inconvenience caused by this. We would love the opportunity to make it up to you in the future.
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      Overall Rating

      Overall Rating
      ( 121 Reviews )
      85
      10
      1
      3
      22

      Write a Review

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