Hours

Tuesday:
8:30 AM - 7:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
9:30 AM - 3:00 PM
Sunday:
Closed
Monday:
8:30 AM - 7:00 PM

Chamber Rating

Verified Member
3.0 - (170 reviews)
76
5
3
7
79
Read Our 170 Reviews

Chamber Rating

Verified Member
3.0 - (170 reviews)
76
5
3
7
79
  • Mel Joy

    The employee said only Democrats here and asked a customer if he was a Democrat. Not sure what conversation I walked in on, but it made me uncomfortable.
    Mar 20th, 2024

  • Linda Benedict

    Went to this location this morning, it was a really bad experience. The employee was not helpful at all, he took two calls from family members while I waited for his help. He did not know how to help me print my labels for Amazon, granted, I should have known how but didn't. I was getting frustrated and told him I would just come back another day and he said okay and was putting up the envelopes that I had chosen to mail my items. I then remembered I had to mail out these items right away in order to get my refund. So I calmed myself down, I was never rude to him by any means, and figured it out for myself. I was at the same location about three weeks ago and a younger employee was so helpful and I really appreciated him. But if I return and see this older gentleman again, I will turn around and walk out. And he then took a third phone call!
    Feb 2nd, 2024

  • Elexa Rallos


    Jan 28th, 2024

  • Curtis Morrison

    Local and convenient but won't return due to poor/rude treatment. I was called rude and threatened because I questioned why they would need a phone number. Was treated abruptly by an employee here previously, but, I excused it when they were busy. Myself and only one other person were here at this time. There is rarely a reason for such poor service.
    Jan 27th, 2024

  • Katie Nguyen


    Jan 18th, 2024

Read Our 170 Reviews

About
The UPS Store

The UPS Store #5660 in Virginia Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (757) 460-7460.


Q Where is The UPS Store located?

A The UPS Store is located at 1083 Independence Blvd, Virginia Beach, Virginia 23455


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/va/virginia-beach/1083-independence-blvd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 9:30 AM - 3:00 PM
Sunday: Closed
Monday: 8:30 AM - 7:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 3.0 Star Rating from 170 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 170 Reviews )
76
5
3
7
79
Write a Review

Mel Joy on Google

image The employee said only Democrats here and asked a customer if he was a Democrat. Not sure what conversation I walked in on, but it made me uncomfortable.


Linda Benedict on Google

image Went to this location this morning, it was a really bad experience. The employee was not helpful at all, he took two calls from family members while I waited for his help. He did not know how to help me print my labels for Amazon, granted, I should have known how but didn't. I was getting frustrated and told him I would just come back another day and he said okay and was putting up the envelopes that I had chosen to mail my items. I then remembered I had to mail out these items right away in order to get my refund. So I calmed myself down, I was never rude to him by any means, and figured it out for myself. I was at the same location about three weeks ago and a younger employee was so helpful and I really appreciated him. But if I return and see this older gentleman again, I will turn around and walk out. And he then took a third phone call!

Business Response on Google Feb 9th, 2024
We're sorry to hear you had a frustrating time trying to get help, Linda Benedict. We want to make sure our customers feel welcome while at our center; our intention is to always take care of our customers, and it sounds like we fell short this time. We appreciate you mentioning how our staff from your previous visit took care of you. We hope you give us another chance to win back your trust and confidence.

Elexa Rallos on Google

image

Business Response on Google Jan 13th, 2024
Thank you for taking the time to leave us a rating, Elexa Rallos. The UPS Store is about delivering world-class service, so we'd love to know what we can do to improve your experience next time. You can share your feedback with us at [email protected].

Curtis Morrison on Google

image Local and convenient but won't return due to poor/rude treatment. I was called rude and threatened because I questioned why they would need a phone number.
Was treated abruptly by an employee here previously, but, I excused it when they were busy. Myself and only one other person were here at this time. There is rarely a reason for such poor service.


Katie Nguyen on Google

image

Business Response on Google Feb 8th, 2024
We appreciate the rating, Katie Nguyen! We're always here for you. See you next time!

Load More Reviews

Overall Rating

Overall Rating
( 170 Reviews )
76
5
3
7
79

Write a Review

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