Ulta Beauty

Mar 26th, 2024

I dont know if its just every time I go in but, the staff seem like they want to be anywhere but there, they seem cold and a bit rude. Other employees walking around discussing what sounds like work drama which is unprofessional. I mean I get it because no one wants to be at work but at least smile at customers and try to be polite. On a lighter note the products are great.
Mar 23rd, 2024

Fragrance testers are either locked up or completely empty this store has no class or convenience
Mar 14th, 2024

Quick visit. Sales team were helpful, informative & nice.
Mar 9th, 2024

This location is very disappointing. I have had several bad experiences and Im just over it. I only go here because it is the closest to my house. I went to go pick up an online order through curbside (since I had hurt my leg) and I waited FIFTEEN minutes in my car and no one did anything! I was clearly looking at about 4 workers just standing near the clinique area just gossiping around! I finally had to get off and once I walked in, another employee coming back from break helped me right away and after I told her I was waiting that long she apologized several times. It was not her fault but I appreciated the apology. Another incident, The older lady with an accent, does not have good customer service or manners! My daughter and I were waiting in line to pay and I can just hear her getting upset with another customer who did not want to sign up for the Ulta credit card. She kept arguing with her that it was going to save her money, and that it would be her fault if all her points would expire if she did not get the card! Ridiculous, because if a person does not want to sign up for the card, they are not obligated to! then when it was our turn to pay, she automatically used my points to save me some money. I told her I wanted to save them and did not wish to redeem! she already had redeemed them several months ago without my authorization! It makes me upset because I was not asked if I wanted to use them at the time and im sure other people would want to be asked first! I am sorry for the long post, but I have had enough with all the bad experience at this location, so if you dont care how they treat you, feel free to go to there!
Mar 24th, 2024