Vienna, VA Auto Body Shop

Great job Junior, Ian and Kathy! Appreciate your patience and help throughout the repair process.

Josh is the best!

Totally awesome. Got rear ended in a minor fender bender that scratched up the paint on my brand new car and took it here. The repaint is literally 1:1 with the rest of t ... more

Jennifer was unhelpful, unprofessional and frankly unhinged.

I've shopped around for parts and Koons Tysons Toyota always has the best pricing!

Had to sit & wait 40 mins for a finance mgr, & no one ever came. Finally asked another salesman if he could help & he did, brought my friend into the dealer bcuz she's in ... more

Had my car fixed 👍

Wasted my time

The technical was very friendly and kept me informed of what was going on with my car.

Great cars and trucks purchased a Mazda cx 9.

They wanted my vin number to purchase a gas cap. If it was an ECU or a catalytic converter that's pretty standard but a gas cap? Yeah suppppppper sketchy. Update: after t ... more

If I could give em negative stars I would. Bought my mother a car from here thinking it would go smoothly. They were taking forever to get it ready for us so we had come ... more

Service: Auto maintenance

Great customer service and quick turnaround for a multi-section repair. Joe kept me informed the whole time. Enterprise rental ready to go on site.

very bad service

I went in person to Koons part store to get manufacturer touch up paint for my 2019 Jeep on August 6th, 2022. They did not have the paint on hand so had me order it with ... more

I left my Buick for over 8 hours because the car was and still is making weird noises every time I step on the gas pedal while having the AC on. They didnt provide me wit ... more