Salem, VA Bank

This bank has been good to me over the years. The communication is appreciated. Even if they cant help you with something they will be sure to explain why and wont leave ... more

Good

This branch needs to either be open and that should include the lobby or be closed. It's extremely inconvenient to sit in the drive through to complete multiple business ... more

If I could give them zero stars I would. I banked with them for years, but my account closed for not using it for a year (OK, I get that). Went in today to get EUROs for ... more

American National Bank is getting ready to merge with Atlantic Union. I started with Hometown Bank which merged with American National and have been very pleased up to t ... more

Extremely short staffed and the stress level from these people are evident. Hire more people please.

Customer beware - tried to withdraw MY MONEY for a large purchase. Not only did they tell me I couldnt get my money . The lady interrogated me over & over as to what I w ... more

Slow, incompetent service & limited staffing results in extended wait times every single time I come to this branch!

The bank manager, Kristina went above and beyond to get our account where it needed to be to suit our needs. The excellent customer service is appreciated! Highly recomme ... more

Loan officer came in a little early to suit my work schedule, process was fast and efficient. Will definitely continue to work with this financial institution and this b ... more

Misleading and they dont tell you that you cant close your account until after having it for 90 days when you read the disclosure its 180 days the online app confusing as ... more

Salem VA Credit Union's employees are the kindest people of all! They're so friendly that when you go to the bank, it feels like you're right at home! They have great cus ... more