Grainger Industrial Supply

Found what I needed super fast.
Mar 24th, 2024

Such a great team!! Thank you for making my day!
Jan 5th, 2024

Jay did an awesome job helping me find and purchase what I need for my job!! Ask for Jay when you visit the Richmond, VA store!! Thanks!!
Oct 29th, 2023

Took to long. Very unorganized. Nothing like the granger I remember buying from on behalf of multiple large companies over my 60 years. Not sure what went wrong or when but seems like its just part time help and no career minded employees that actually care about doing a good job. More concerned about breaking their high fashion nails than getting the job done. Maybe grainger is more interested in mail order business and not interested in hands on customer service and support. Thats a shame because I'm one who likes to support brick and mortar business. Walk in and walk out with what I need.
Oct 7th, 2023

Friday afternoon at 3pmI was in desperate need of help identifying new conveyor chains for a machine in our manufacturing plant, and came to Grainger because I was in need of help identifiying the most accurate replacement parts. I am new to my industry and only had a few clues to guide me. Tiana sat right down to her computer and got swiftly to work helping me in my search. We spent nearly 45 minutes comparing my photos to their stock and identifying the appropriate chain links. Tiana was so kind and patient with me, and worked with me to find items that would be available for pickup by Monday. I am grateful for the attention she afforded me in my search, and I want to share this stellar review because it is rare to find folks who are willing to take on a challenge these days, and to do it with a smile and a laugh is even harder to come by. Thanks Tiana! Thanks Grainger team! Ill see you all next week to pick up our thousands of links
Sep 27th, 2023