Chamber of Commerce

      Hyatt Place Richmond/Arboretum

      ( 763 Reviews )

      Hyatt Place Richmond/Arboretum
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      Chamber Rating

      4.1 - (763 reviews)
      391
      212
      81
      30
      49
      Read Our 763 Reviews

      Chamber Rating

      4.1 - (763 reviews)
      391
      212
      81
      30
      49
      › ‹
      • Agustin Vallejo

        Needs to be updated for the price point...
        Apr 6th, 2024

      • Mitch Newell

        Rooms: Great room, nice and clean
        Apr 1st, 2024

      • Larry Brooks

        First ! the 2day stay was fine until check out time, when check in I paid my full stay which was $350.00 ,so as I check out to return my keys they TOOK OUT ANOTHER $150.00 I call about situations but as talking to him , keep hanging up on me, but I will get my MONEY, SO CHECK YOUT ACCTS make sure they didn't overcharged you.
        Mar 30th, 2024

      • Sherron Martin

        Clean room. Very nice hospitality. First time in Virginia. Breakfast good too. Thanks Daniel. $206$ for three days.
        Mar 25th, 2024

      • Erick Soriano

        Location was great for my event. No housekeeping done after 2 days per their policy. When called out they just said they dont know why it wasnt done. No apologies or anything. Parking is $9 a day. Bathtub was clogged, room was dirty and dusty when received. Breakfast was just bad quality foods.
        Mar 21st, 2024

      Read Our 763 Reviews

      About
      Hyatt Place Richmond/Arboretum

      Hyatt Place Richmond/Arboretum is located at 201 Arboretum Pl in Richmond, Virginia 23236. Hyatt Place Richmond/Arboretum can be contacted via phone at 804-560-1566 for pricing, hours and directions.

      Contact Info

      •   804-560-1566
      •   (804) 560-1566
      •   (804) 560-1703

      Questions & Answers

      Q What is the phone number for Hyatt Place Richmond/Arboretum?

      A The phone number for Hyatt Place Richmond/Arboretum is: 804-560-1566.

      Q Where is Hyatt Place Richmond/Arboretum located?

      A Hyatt Place Richmond/Arboretum is located at 201 Arboretum Pl, Richmond, VA 23236

      Q What is the internet address for Hyatt Place Richmond/Arboretum?

      A The website (URL) for Hyatt Place Richmond/Arboretum is: https://www.hyatt.com/en-US/hotel/virginia/hyatt-place-richmond-arboretum/ricza/?src=corp_lclb_gmb_seo_ricza

      Q How is Hyatt Place Richmond/Arboretum rated?

      A Hyatt Place Richmond/Arboretum has a 4.1 Star Rating from 763 reviewers.

      Ratings and Reviews
      Hyatt Place Richmond/Arboretum

      Overall Rating

      Overall Rating
      ( 763 Reviews )
      391
      212
      81
      30
      49
      Write a Review

      Agustin Vallejo on Google

      image Needs to be updated for the price point...

      Business Response on Google Apr 7th, 2024
      Agustin, thank you for bringing your perspective to light. It is through valuable feedback like yours that we continue to find areas for improvement. We are continuously evaluating ways to enhance our guest experience and your comment will surely be considered. We hope you'll give us the opportunity to surpass your expectations on your next visit.

      Mitch Newell on Google

      image Rooms: Great room, nice and clean

      Business Response on Google Mar 29th, 2024
      Mitch, it's wonderful to see your perfect rating of Hyatt Place Richmond Arboretum! We're thrilled that you had such a favorable experience. We hope to have the pleasure of serving you again soon. Thank you.

      Larry Brooks on Google

      image First ! the 2day stay was fine until check out time, when check in I paid my full stay which was $350.00 ,so as I check out to return my keys they TOOK OUT ANOTHER $150.00 I call about situations but as talking to him , keep hanging up on me, but I will get my MONEY, SO CHECK YOUT ACCTS make sure they didn't overcharged you.

      Sherron Martin on Google

      image Clean room. Very nice hospitality. First time in Virginia. Breakfast good too. Thanks Daniel. $206$ for three days.

      Business Response on Google Mar 25th, 2024
      Sherron, we are delighted to hear that you enjoyed your first visit to Virginia at Hyatt Place Richmond Arboretum. It's great to know that our clean rooms, generous hospitality, and pleasing breakfast made such positive impressions. We will pass your kind words on to Daniel as well. Your feedback means a great deal to us and we look forward to welcoming you back on your next trip.

      Erick Soriano on Google

      image Location was great for my event. No housekeeping done after 2 days per their policy. When called out they just said they dont know why it wasnt done. No apologies or anything. Parking is $9 a day. Bathtub was clogged, room was dirty and dusty when received. Breakfast was just bad quality foods.

      Business Response on Google Mar 19th, 2024
      Erick, we regret to read about the cleaning-related concerns you experienced, and the disappointment you faced with the breakfast offerings. Policies around housekeeping are carefully designed to balance guest satisfaction with other considerations, and miscommunications about these shouldn't occur. Moreover, our team always aims to be prompt in attending to reported issues such as the bathtub and room cleanliness. Parking fees, where applicable, are intended to provide vehicle safety and convenience for all guests. We hope to have another opportunity to better serve you and demonstrate the high standards we aspire to.
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      Overall Rating

      Overall Rating
      ( 763 Reviews )
      391
      212
      81
      30
      49

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