Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Chamber Rating

4.3 - (42 reviews)
33
0
1
3
5

About
Beautiful Smiles

Beautiful Smiles is located at 3514 Grove Ave in Richmond, Virginia 23221. Beautiful Smiles can be contacted via phone at 804-644-5225 for pricing, hours and directions.

Contact Info

  •   804-644-5225

Questions & Answers

Q What is the phone number for Beautiful Smiles?

A The phone number for Beautiful Smiles is: 804-644-5225.


Q Where is Beautiful Smiles located?

A Beautiful Smiles is located at 3514 Grove Ave, Richmond, VA 23221


Q What is the internet address for Beautiful Smiles?

A The website (URL) for Beautiful Smiles is: http://www.bussey-smiles.com/


Q What days are Beautiful Smiles open?

A Beautiful Smiles is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM


Q How is Beautiful Smiles rated?

A Beautiful Smiles has a 4.3 Star Rating from 42 reviewers.

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Ratings and Reviews
Beautiful Smiles

Overall Rating

Overall Rating
( 42 Reviews )
33
0
1
3
5
Write a Review

Hadijah Peterson on Google

image I would not recommend this dentist to anyone. Would give 0 stars if that were an option. Very rude and nasty demeanor. Talks about her patients with staff, quality of dental work isnt up to par, and her hands shake intensely during procedures which isnt safe. Do your research and find a better dentist!

Business Response on Google Mar 20th, 2024
We appreciate all feedback, but it’s important to clarify that this review appears to be from a former employee who was unfortunately dismissed due to excessive absenteeism. Additionally, it has come to our attention that this individual is upset about not receiving unemployment benefits, which were denied due to an attempt to scam the system. It’s disappointing to learn that this situation has led to a series of unfounded negative reviews.Our practice is dedicated to providing the highest quality dental care in a respectful and professional environment. We take patient confidentiality and safety very seriously, and any suggestion to the contrary is taken with utmost concern.We are currently addressing this matter legally due to the defamatory nature of the comments and the ongoing harassment. We hope our patients and the public understand that this review does not reflect our practice’s values or the experiences of our valued patients.If anyone has genuine concerns about our services, we encourage direct communication with our office so we can address them appropriately.

K F on Google

image The absolute best experience I've ever had at a dentists office. I was actually relaxed! The staff was soo kind, thorough, excellent communication and overall care. I am so grateful I found this place. 5 stars


China Unique on Google

image I recently visited Dr. Jill Bussey for a cleaning, filling, and a crown from a recent root canal done by different dentist and I am extremely impressed with the quality of work she provided. From the moment I walked into her office, I was greeted by friendly and professional staff who made me feel comfortable and at ease.
During my cleaning, Dr. Bussey was thorough and meticulous, paying close attention to every detail and ensuring that my teeth were as clean as possible. She explained everything she was doing and made sure I was comfortable throughout the entire process.
When it came time for my filling and crown, I was understandably nervous, but Dr. Bussey expertise and gentle touch quickly put me at ease. She explained each step of the procedure and made sure I was comfortable throughout. To add on two weeks after, I took my 2yr old in for a cleaning and she handled him so well, I couldnt believe he actually allowed her to service him without a cry or fight.
Overall, I couldn't be happier with my experience at Dr. Busseys office. Her high-quality work, attention to detail, and excellent communication skills left us both with a beautiful smile and a renewed confidence in both of our dental health. I would highly recommend her to anyone in need of dental services


Lovonia Kelly on Google

image I have been coming to Beautiful Smiles for quite a few years and since the pandemic I can see a decline in the care and treatment provided. I had a filling and when I explained to the dentist that now my tooth is rough ( which wasnt rough prior and not where the cavity was) she really got defensive and short with me. So now I have a rough tooth that wasnt rough before.
My daughter had a filling as well separate from my visit and the first time she numbed her and waited a while then injected the needle which caused no discomfort. This time she placed the numbing cream and immediately injected the needle into her gum which cause my daughter to cry. I feel like this was done on purpose and rushed all after I stated my daughter didnt need nitrous oxide ( which I said she didnt need when scheduling the appointment). I stated last time you waited before injecting the needle while holding my daughters hand as she cried. Once she finished she said the topical doesnt take long, but from out last experience she waited. She also said you failed to realize Im explaining that it doesnt take long then says well I see youre hostile and dont want to have it done which I stated none of that. I told her she was creating something thats didnt happen I simply was advocating for my daughter who is now sitting in your chair crying when she didnt before. So then she left and sent someone else in to give me information to go somewhere else to have the cavity filled because we talked about it ( she not we) and because we had a confrontation ( which also didnt happen) and because I was telling her how to do her job. She did not address me and never said she was not going to finish. She went in the back and took a break. This experience was not what Im use to and sad that this took place. So now my daughter is numb and no service rendered.

Business Response on Google Dec 14th, 2022
We are disappointed to hear that your recent experience did not meet your expectations. Beautiful Smiles has built a solid reputation spanning more than 35 years in providing the very best experience to all patients. We value all feedback and thank you for taking the time to leave a review as it allows us to further improve our practice. Because of privacy regulations, we can’t discuss any specifics about your comments. If you would like to address concerns directly, please contact our office.

Liz Opalak on Google

image I have been a patient of Dr. Busseys for 7 years and unfortunately the last three years (starting before the pandemic) the quality of care has dramatically dropped. They seem to be having trouble retaining a hygienist, to the point where at my last visit I waited 45 minutes without being seen at all before I had to leave to pick up my children, and when trying to reschedule I was told there wasnt a hygienist even scheduled for that day.
I had called the day before to verify appointment time, and let the receptionist know that I would have only an hour for my appointment. Dr. Jill walked in while I was having this conversation, and instead of apologizing, shrugged and walked by. Sad.
If they can right the ship, this is a calm, clean, beautiful dentist office and Dr. Jill is pleasant and professional. Unfortunately, I will be changing dentists.

Business Response on Google Aug 9th, 2022
Hello Liz!Thank you so much for your honest review. We understand your concerns and truly apologize that you've had this experience. Unfortunately due to the pandemic, we have been unable to obtain a full time dental hygienist, resulting in Dr. Bussey's assistance in both providing treatment, and cleaning teeth. While we strive to provide patients with quality care, this can sometimes cause our appointments to run slightly over time. We would love for another opportunity to make things right with you!Warm Regards,Beautiful Smiles by Dr. Jill Bussey

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Overall Rating

Overall Rating
( 42 Reviews )
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