Chamber of Commerce

      Sears Appliance Repair

      ( 58 Reviews )

      Sears Appliance Repair
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      Hours

      Thursday:
      7:00 AM - 11:00 PM
      Friday:
      7:00 AM - 11:00 PM
      Saturday:
      7:00 AM - 11:00 PM
      Sunday:
      7:00 AM - 11:00 PM
      Monday:
      7:00 AM - 11:00 PM
      Tuesday:
      7:00 AM - 11:00 PM
      Wednesday:
      7:00 AM - 11:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.4 - (58 reviews)
      45
      4
      2
      1
      6
      Read Our 58 Reviews

      Chamber Rating

      4.4 - (58 reviews)
      45
      4
      2
      1
      6
      › ‹
      • Kim Wyatt

        I called Sears February 24th they sent a tech out same day. 136.00 if we choose to use them the total would be 436.00 and would be back that Friday. Six weeks later after living out of a cooler they showed up. They put the part in and it didn't work. I called them and they said it would be a week before they could get another tech out. REMEMBER I HAVE ALREADY BEEN LIVING OUT OF A COOLER FOR SIX WEEKS. I asked for my money back they told me they would once I returned the part. LOL ARE YOU SERIOUS. I agreed to paying the 136.00 fee. But I want the remainder of the balance credited back to my account. They insist they need me to send the part back. If I could do all of that I wouldn't need somebody to take it out and replace it because I don't know where to begin I think if they need their parts they need to send a technician to take it back out. Do not use Sears appliance repair for nothing go to your local appliance store near you I wish I would have.
        Apr 11th, 2024

      • Sue Springer

        Was not able to fix my 6 year old LG refrigerator for under $1,274.00.
        Apr 10th, 2024

      • Amy Peacock Smith

        Technicians were awesome and got the job done quickly. Friendly and courteous. Great experience!
        Mar 30th, 2024

      • Krystal Shumaker

        If I could rate 0 stars I would! I scheduled and appointment for a service to fix my washing machine WEEKS AGO. For 8am- 12pm and no one showed. When I called customer service, the man told me the service has until 8pm to come, Im sorry, so what the heck was the point of scheduling an appointment!? Highly unprofessional.
        Mar 27th, 2024

      • Martha Frase

        Everything went smoothly, they had all the parts needed on the truck! No charge thanks to Sears warranty program
        Mar 26th, 2024

      Read Our 58 Reviews

      About
      Sears Appliance Repair

      Sears Appliance Repair is located at 11500 Midlothian Tpke in Richmond, Virginia 23235. Sears Appliance Repair can be contacted via phone at 804-441-7601 for pricing, hours and directions.

      Contact Info

      •   804-441-7601

      Questions & Answers

      Q What is the phone number for Sears Appliance Repair?

      A The phone number for Sears Appliance Repair is: 804-441-7601.

      Q Where is Sears Appliance Repair located?

      A Sears Appliance Repair is located at 11500 Midlothian Tpke, Richmond, VA 23235

      Q What is the internet address for Sears Appliance Repair?

      A The website (URL) for Sears Appliance Repair is: https://www.searshomeservices.com/locations/appliance-repair/va-richmond/11500-midlothian-tpke?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair

      Q What days are Sears Appliance Repair open?

      A Sears Appliance Repair is open:
      Thursday: 7:00 AM - 11:00 PM
      Friday: 7:00 AM - 11:00 PM
      Saturday: 7:00 AM - 11:00 PM
      Sunday: 7:00 AM - 11:00 PM
      Monday: 7:00 AM - 11:00 PM
      Tuesday: 7:00 AM - 11:00 PM
      Wednesday: 7:00 AM - 11:00 PM

      Q How is Sears Appliance Repair rated?

      A Sears Appliance Repair has a 4.4 Star Rating from 58 reviewers.

      Hours

      Thursday:
      7:00 AM - 11:00 PM
      Friday:
      7:00 AM - 11:00 PM
      Saturday:
      7:00 AM - 11:00 PM
      Sunday:
      7:00 AM - 11:00 PM
      Monday:
      7:00 AM - 11:00 PM
      Tuesday:
      7:00 AM - 11:00 PM
      Wednesday:
      7:00 AM - 11:00 PM

      Ratings and Reviews
      Sears Appliance Repair

      Overall Rating

      Overall Rating
      ( 58 Reviews )
      45
      4
      2
      1
      6
      Write a Review

      Kim Wyatt on Google

      image I called Sears February 24th they sent a tech out same day. 136.00 if we choose to use them the total would be 436.00 and would be back that Friday. Six weeks later after living out of a cooler they showed up. They put the part in and it didn't work. I called them and they said it would be a week before they could get another tech out. REMEMBER I HAVE ALREADY BEEN LIVING OUT OF A COOLER FOR SIX WEEKS. I asked for my money back they told me they would once I returned the part. LOL ARE YOU SERIOUS. I agreed to paying the 136.00 fee. But I want the remainder of the balance credited back to my account. They insist they need me to send the part back. If I could do all of that I wouldn't need somebody to take it out and replace it because I don't know where to begin I think if they need their parts they need to send a technician to take it back out. Do not use Sears appliance repair for nothing go to your local appliance store near you I wish I would have.

      Sue Springer on Google

      image Was not able to fix my 6 year old LG refrigerator for under $1,274.00.

      Business Response on Google Apr 11th, 2024
      We apologize for the inconvenience and understand your frustration with the high repair cost. Thank you for sharing your experience.

      Amy Peacock Smith on Google

      image Technicians were awesome and got the job done quickly. Friendly and courteous. Great experience!

      Business Response on Google Mar 28th, 2024
      Thank you for sharing your positive experience with our technicians. We're glad to hear you found them friendly, courteous, and efficient!

      Krystal Shumaker on Google

      image If I could rate 0 stars I would! I scheduled and appointment for a service to fix my washing machine WEEKS AGO. For 8am- 12pm and no one showed. When I called customer service, the man told me the service has until 8pm to come, Im sorry, so what the heck was the point of scheduling an appointment!?
      Highly unprofessional.

      Business Response on Google Mar 24th, 2024
      We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

      Martha Frase on Google

      image Everything went smoothly, they had all the parts needed on the truck! No charge thanks to Sears warranty program

      Business Response on Google Mar 26th, 2024
      We're thrilled to hear your repair went smoothly and that we could assist under the Sears warranty program. Thank you for sharing your positive experience!
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      Overall Rating

      Overall Rating
      ( 58 Reviews )
      45
      4
      2
      1
      6

      Write a Review

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