Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

3.8 - (44 reviews)
27
3
2
3
9
Read Our 44 Reviews

Chamber Rating

3.8 - (44 reviews)
27
3
2
3
9
  • Ms. B1


    Sep 17th, 2023

  • Zimir Wilkins

    Really nice location.
    Sep 9th, 2023

  • Crystal Hartman

    Just wanted to give Richard at the Portsmouth location huge kiddos for helping us on on very complicated trade-in for our vehicle. The process sure was a headache but Richard went above and beyond to get us exactly what we needed. Highly recommend this location and Richard specifically if you're looking for an auto-loan!
    Jul 20th, 2023

  • K

    I tried to deposit my tax return and they gave me a huge stink about it. I had my name changed ten years ago and have been successfully depositing checks under my old name all these years until now. Now, suddenly, they're refusing to deposit them. They claim it's always been their policy, but that's a lie. I told them to look through my bank record, and they'll see my old name on file. The teller claimed she didn't see it, but that too was another lie as I deposited my checks at another location without hassle.
    Jul 8th, 2023

  • The Rhodes Family

    Usually when I'm here I'm greeted as soon as I walk in. Today at 3:10 I walked in and the greeter just looked at me, no smile, no hey nothing. Not use to this behavior at navy Federal.
    Sep 2nd, 2022

Read Our 44 Reviews

About
Navy Federal Credit Union

Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve. Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

Contact Info

Products

  • Loans
  • Auto Loans
  • Mortgages
  • Credit Cards
  • Checking
  • Savings

Vidoes

Questions & Answers

Q What is the phone number for Navy Federal Credit Union?

A The phone number for Navy Federal Credit Union is: 888-842-6328.


Q Where is Navy Federal Credit Union located?

A Navy Federal Credit Union is located at 303 County St, Portsmouth, Virginia 23704


Q What is the internet address for Navy Federal Credit Union?

A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/va/portsmouth/ptc.html


Q How big is Navy Federal Credit Union?

A Navy Federal Credit Union employs approximately 20+ people.


Q What days are Navy Federal Credit Union open?

A Navy Federal Credit Union is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Navy Federal Credit Union rated?

A Navy Federal Credit Union has a 3.8 Star Rating from 44 reviewers.

Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Ratings and Reviews
Navy Federal Credit Union

Overall Rating

Overall Rating
( 44 Reviews )
27
3
2
3
9
Write a Review

Ms. B1 on Google

image

Business Response on Google Oct 4th, 2023
Thank you for the 5-star review!

Zimir Wilkins on Google

image Really nice location.

Business Response on Google Sep 24th, 2023
Hi Zimir. Thank you for the 5-star review!

Crystal Hartman on Google

image Just wanted to give Richard at the Portsmouth location huge kiddos for helping us on on very complicated trade-in for our vehicle. The process sure was a headache but Richard went above and beyond to get us exactly what we needed. Highly recommend this location and Richard specifically if you're looking for an auto-loan!

Business Response on Google Aug 20th, 2023
Thank you for sharing your feedback about your experience with us, Crystal. We’re pleased to hear you had a great experience with Richard and our team. We appreciate you taking the time to let us know what our team is doing well!

K on Google

image I tried to deposit my tax return and they gave me a huge stink about it. I had my name changed ten years ago and have been successfully depositing checks under my old name all these years until now. Now, suddenly, they're refusing to deposit them.
They claim it's always been their policy, but that's a lie. I told them to look through my bank record, and they'll see my old name on file. The teller claimed she didn't see it, but that too was another lie as I deposited my checks at another location without hassle.

Business Response on Google Jun 18th, 2023
Hi there. Our members are very important to us and we appreciate your feedback. We are truly sorry we did not meet your expectations. Please contact our member care team anytime 24/7 for answers to account-specific questions. They can be reached at 1-888-842-6328.

The Rhodes Family on Google

image Usually when I'm here I'm greeted as soon as I walk in. Today at 3:10 I walked in and the greeter just looked at me, no smile, no hey nothing. Not use to this behavior at navy Federal.


Load More Reviews

Overall Rating

Overall Rating
( 44 Reviews )
27
3
2
3
9

Write a Review

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