BayPort Credit Union
Permanently Closed
-
455 Dinwiddie St
Portsmouth, Virginia 23704 - 757-928-8850
Hours
Chamber Rating
-
Amanda Haynesworth
Jun 26th, 2020 -
vera williams
If I could I'd give zero stars. The staff at this branch is horrible and insensitive. I had the displeasure of having to close my Mothers accounts with them recently due her death. After speaking with Jamilla who I was shocked to find is titled the senior customer service person, she made me promises she did not keep and failed to follow up with me. I called after She failed to respond to two emails from me and I spoke with Nicole. WOW she was rude also and I asked for the branch manager SHOCKED again Nicole is the manager. That explains why Jamilla was so rude it goes from the top down. My next step is to contact Nicole's leadership. 1. Have customer sensitivity 2. Show some empathy to families 3. Do what you promise 4. Never give a customer that home girl attitude, you are at work. 5. Be professional and use proper grammar
May 2nd, 2020 -
Pamela Harris
Aug 24th, 2018 -
Dolores Codispoti
They are always so friendly and kind, yet professional. Very pleased!
Jul 22nd, 2018 -
Regina Anthony
I’m not a member but they’re very friendly & helpful every time I transact business on the behalf of my mother
Feb 16th, 2018
Services
- financial education
- youth education
- scholarships
- equity
- skip-a-payment
- cashback
- mobile banking
- credit
- loan
- account
Vidoes
Questions & Answers
Q What is the phone number for BayPort Credit Union?
A The phone number for BayPort Credit Union is: 757-928-8850.
Q Where is BayPort Credit Union located?
A BayPort Credit Union is located at 455 Dinwiddie St, Portsmouth, Virginia 23704
Q What is the internet address for BayPort Credit Union?
A The website (URL) for BayPort Credit Union is: https://locations.bayportcu.org/bayport-credit-union-8525b12e47ba
Q What days are BayPort Credit Union open?
A BayPort Credit Union is open:
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: Closed
Q How is BayPort Credit Union rated?
A BayPort Credit Union has a 4.0 Star Rating from 9 reviewers.
Hours
Related Categories
Ratings and Reviews
BayPort Credit Union
Overall Rating
Overall Rating
( 9 Reviews )Amanda Haynesworth on Google
vera williams on Google
If I could I'd give zero stars. The staff at this branch is horrible and insensitive. I had the displeasure of having to close my Mothers accounts with them recently due her death. After speaking with Jamilla who I was shocked to find is titled the senior customer service person, she made me promises she did not keep and failed to follow up with me. I called after
She failed to respond to two emails from me and I spoke with Nicole. WOW she was rude also and I asked for the branch manager SHOCKED again Nicole is the manager. That explains why Jamilla was so rude it goes from the top down.
My next step is to contact Nicole's leadership.
1. Have customer sensitivity
2. Show some empathy to families
3. Do what you promise
4. Never give a customer that home girl attitude, you are at work.
5. Be professional and use proper grammar
Pamela Harris on Google
Dolores Codispoti on Google
They are always so friendly and kind, yet professional. Very pleased!
Regina Anthony on Google
I’m not a member but they’re very friendly & helpful every time I transact business on the behalf of my mother
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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