Sentara Leigh - Bayview Physicians Hospitalist

All I needed was a refill on my prescription. They did this but they were going to charge me $180 for it but they would need $50 up front. After attempting payment with 2 different cards they couldn't accept either, I had to go to a cash machine and draw $50 cash which the bank charged me 3.50 extra. Then layer they sent me a bill, but again when I paid by post they could not draw on my card account, debit or credit. Strange MacDonalds had no difficulty accepting my card for a happy meal. At least Bayview knocked off $50 since I don't have medical insurance. Eventually had to get my wife to pay the bill with a check on her bank account. I cant get a U.S. bank account because I'm a new immigrant and don't have a social security number yet. But getting a number is another whole bad review! I still can't get regular refill on my prescription because I've not registered with one of Bayviews physicians, but judging by the other reviews here I won't be doing that.
Mar 30th, 2021

Didnt have a choice to use their services and I do not recommend! I have called billing and gave my second insurance information twice now, mailed the same information and I am still receiving billing statements threatening collections. No one has followed up with me to discuss any issues. Billing department at least refuses to do their job.
Mar 14th, 2021

Great doctors but HORRIBLE financial experience. I had a $500 bill that I split into 2 equal payment, one for July and one for August. They have charged me for July, August, September, October, and November. I've gotten a $500 refund but the fact that this happened makes it seem like they put me on auto pay for who knows how long instead of the two months. To make it worse, every time I call to get answers I get passed around, back and forth and no one can help me. Like I said, the doctors are great, just be ready to pay in full!
Jan 17th, 2021

An absolute nightmare just trying to get my medical records from this office - its been two months of calling and following up and being repeatedly told wrong information. Not to mention the fact that one of their primary care doctors completely misdiagnosed me while I was a patient there. Would not recommend.
Dec 30th, 2020

Very uncomfortable with Dr. Van Horn and her very public social media presence that promotes far right conspiracies. Switched to women caring with Dr. Whibley and felt much better.
Nov 18th, 2020