Newport News, VA Flooring Store

Horrible hardwood install.

"Efficient, very, knowledgeable, and terrific to work with throughout. Everyone was totally professional and very responsive to our endless questions. Best of all, we lov ... more

Service: Carpet installation

Mike M. I don't know where to start, I'm still waiting to get my new floors installed. It has been about a month They keep telling me, they are waiting on materials. Th ... more

2nd time using this company. Larry (owner) offers excellent prices and customer service. Brad and Bob were highly skilled in prepping and installing my new floors. No err ... more

Great customer service

As expected, significant foot traffic has accelerated the wear and tear on the hardwood floor that was originally constructed using polished concrete solutions. When we a ... more

Good merchandise variety

Dave from Floor Coverings International identified a crack in the foundation that was the source of damage to our floor. Following repair of the foundation problem by an ... more

Sharell was very thorough and helpful in our decision making process. She showed us options and allowed us to see all the options without feeling rushed. Her coworkers An ... more

the sales person was extremely helpful when reviewing options for flooring, and the installers were on time and professional

Friendly staff ! Great service! Quality products!

Marshall and Debra were great to work with, they were very clear about how the process would go and it went exactly as they said. They gave us some great advice on color ... more

Poor customer service at this store. The store is also undermanned. It takes too long just to get a simple service.

No issue with original sale, but when I called because there were bumps in the carpet due to poor installation, the owner was very rude.