Hours

Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM

Chamber Rating

4.0 - (241 reviews)
146
31
18
14
32
Read Our 241 Reviews

Chamber Rating

4.0 - (241 reviews)
146
31
18
14
32
  • Colleen Mckee

    Long time verizon customer changing to t-mobile. Great service by tink and Mesi. I had to return once my phone arrived and I received great service during my second visit. Mesi assisted with porting my number over. Excellent across the board.
    Mar 8th, 2024

  • Nicolas Dakota

    I rate place and guy who work with me but about service which I haved almost 2 years very unstable price . My bill was $89 and now $200 . Very cheap quality of cellphone which I got from T mobile and no warranty for products like $3000. ??? I bring with myself almost 35 business, and now we will move back where we were . No one knows why?
    Feb 20th, 2024

  • Rich


    Feb 17th, 2024

  • Julian MARTY Martinez

    Fernando was a miracle worker. After 20 plus years as a faithful customer with T mobile, I was ready to switch to a new provider due to a phone call to tmobile on Jan 21st, 2023. The worst CS I've ever received from Tmobile 1800... I finally went in to the store and Fernando was the rep that assisted me. He fixed my issue in literally 3minutes, after an hour on the phone, he took 3 minutrs. He is very knowledgeable and professional... He restored my faith in tmobile ... Thank you so so much, you were amazing!! Give this man a raise amFernando
    Feb 2nd, 2024

  • Kelci Thomas

    Manager Alan is rude and useless. I have iPhone 13 Pro Max. It constantly says no SIM card or sos throughout the day and when I walked in he said well it's working now what you want me to do. I told him if it happens every day screenshots and all. He just didn't want to help.
    Feb 1st, 2024

Read Our 241 Reviews

About
T-Mobile

Visit the T-Mobile store in Newport News and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 12266 Jefferson Avenue can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 757-249-3391.


Q Where is T-Mobile located?

A T-Mobile is located at 12266 Jefferson Ave, Newport News, Virginia 23602


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-newport-news-va-23602-8010?utm_source=google&utm_medium=lastmile&utm_campaign=8010


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 4.0 Star Rating from 241 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 241 Reviews )
146
31
18
14
32
Write a Review

Colleen Mckee on Google

image Long time verizon customer changing to t-mobile. Great service by tink and Mesi. I had to return once my phone arrived and I received great service during my second visit. Mesi assisted with porting my number over. Excellent across the board.


Nicolas Dakota on Google

image I rate place and guy who work with me but about service which I haved almost 2 years very unstable price . My bill was $89 and now $200 . Very cheap quality of cellphone which I got from T mobile and no warranty for products like $3000. ??? I bring with myself almost 35 business, and now we will move back where we were . No one knows why?


Rich on Google

image


Julian MARTY Martinez on Google

image Fernando was a miracle worker. After 20 plus years as a faithful customer with T mobile, I was ready to switch to a new provider due to a phone call to tmobile on Jan 21st, 2023. The worst CS I've ever received from Tmobile 1800... I finally went in to the store and Fernando was the rep that assisted me. He fixed my issue in literally 3minutes, after an hour on the phone, he took 3 minutrs. He is very knowledgeable and professional... He restored my faith in tmobile ... Thank you so so much, you were amazing!! Give this man a raise amFernando


Kelci Thomas on Google

image Manager Alan is rude and useless. I have iPhone 13 Pro Max. It constantly says no SIM card or sos throughout the day and when I walked in he said well it's working now what you want me to do. I told him if it happens every day screenshots and all. He just didn't want to help.

Business Response on Google Feb 2nd, 2024
Hi Kelci! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

Load More Reviews

Overall Rating

Overall Rating
( 241 Reviews )
146
31
18
14
32

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Cell Phone Store Near Me in Newport News, VA

Cricket Wireless Authorized Retailer
11712 Jefferson Avenue, Ste D
Newport News, VA 23606
(757) 223-0578
( 39 Reviews )
Verizon
12515 Jefferson Ave., Ste 300
Newport News, Virginia 23602
(757) 898-0637
( 202 Reviews )
C & P Tel Co
3305 Huntington Ave
Newport News, VA 23607
757-244-6478
( 0 Reviews )
Cell Phone Zone - Patrick Henry Mall - Phone Tablet Computer Repairs and More
12300 Jefferson Ave, Newport News
Newport News, VA 23602
(757) 249-8786
( 339 Reviews )
Sam's Club Connection Center
12407 Jefferson Ave
Newport News, VA 23602
757-875-0243
( 0 Reviews )
Metro by T-Mobile
12917 Jefferson Ave G
Newport News, VA 23608
757-872-2041
( 61 Reviews )
GameStop
12300 Jefferson Ave
Newport News, VA 23602
757-269-0920
( 168 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading