Newport News, VA Car Rental Agency

This place is full of excuses. I arrive on time to pick up my car and was refused service. The manager was late. Enterprise opens at 7 and she arrived at 7:15. She didnt ... more

Marlon and his team were awesome.

My recent experience with Enterprise Rent-A-Car was great. With limited vehicles on hand my rep provided me with an upgraded vehicle with the option I could turn it in if ... more

Very dissapointed was given a mercedes with bad wipers called then to let them know or fix it no interest in doing so....the answer we cannot do anything u til monday...i ... more

Great customer service, answered all of my questions and upgraded me at an affordable price. Will rent from here again!!!

Recieved confirmed reservation for a rental showed up told they had no cars put me on wait list and two people with no reservations came in after me and both got cars and ... more

I had a great experience with my car rental at Avis! Friendly, smooth, price was good! Than you!! Janet S.

Always great customer service. Vehicles are always in top-notch condition.

Great

The best so far so good

Assured me there would be vehicles to rent. Contacted him well in advance to make sure and he left the message on read. I came up there just to find out there were no ren ... more

This guy is a con-man. He told me many times how his customers come first and how he doesn't care about renting budget trucks. He told me he wanted to make more money so ... more

People showing up for reservations made a long time ago :( Budget doesnt have any vehicle keys and cant say when any keys will be available! How does this happen at a slo ... more

Overall excellent experience. From the pickup of the rental to the return. Customer service was A1. Our rental car was immaculately clean and sporty. And the price was e ... more

2time coming to this one and no one is ever at the counter when I come there during open hours and have had to wait 30-40mins each time for someone to be at the counter. ... more

This was absolutely the most abysmal experience of my life. These people didn't even know I had a reservation through uber and tried to blame me saying Uber wasn't suppos ... more