Chamber of Commerce

      Jackson Hewitt Tax Service

      ( 78 Reviews )

      Jackson Hewitt Tax Service
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      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      Closed
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      Closed
      Saturday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.7 - (78 reviews)
      70
      3
      0
      0
      5
      Read Our 78 Reviews

      Chamber Rating

      Verified Member
      4.7 - (78 reviews)
      70
      3
      0
      0
      5
      › ‹
      • Latrice Brown


        Mar 9th, 2024

      • jaeniesha anderson

        Stay away please they are very unprofessional and they will not properly file your taxes at all I would highly recommend going somewhere else if you want it done correctly and if you are unaware of what and how there filing your information basically a first time customer and or not knowledgeable about whats going on then they will take full advantage of you so be aware
        Mar 5th, 2024

      • Alfonso Zavala

        Cynthia was very nice and made the tax prep process as smooth as possible here. It was my first time here at Jackson Hewitt.
        Mar 2nd, 2024

      • Adam Nelson

        Not impressed. By anything. I came in January, did all the paperwork. Filed. A month later I get a call to come in and finish filing. I come in. They've lost my entire file. They copied my license, my w2s, took my name, my adress, 100 questions straight off the tax form, basically just filling it out from my answers. Lost it all. I'm waiting in this chir being tossed around again. This is worse than just doing it myself. Never again. Slightly more expensive than turbo tax
        Feb 21st, 2024

      • Ms Dee

        X. Goodall made my day. I went in having a bad day and she made me laugh the entire time.
        Dec 11th, 2023

      Read Our 78 Reviews

      About
      Jackson Hewitt Tax Service

      Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

      Contact Info

      Services

      • ELECTRONIC FILING
      • FEDERAL RETURNS
      • REFUND ANTICIPATION LOANS
      • STATE RETURNS
      • TAX RETURN PREPARATION

      Languages

      • English

      Questions & Answers

      Q What is the phone number for Jackson Hewitt Tax Service?

      A The phone number for Jackson Hewitt Tax Service is: (804) 217-9177.

      Q Where is Jackson Hewitt Tax Service located?

      A Jackson Hewitt Tax Service is located at 8030 West Broad Street, Ste D, Henrico, Virginia 23294

      Q What is the internet address for Jackson Hewitt Tax Service?

      A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/va/henrico/8030-west-broad-street/12146?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=12146

      Q How big is Jackson Hewitt Tax Service?

      A Jackson Hewitt Tax Service employs approximately 6-10 people.

      Q Is there a key contact at Jackson Hewitt Tax Service?

      A You can contact Russ Beyer at (804) 217-9177.

      Q What days are Jackson Hewitt Tax Service open?

      A Jackson Hewitt Tax Service is open:
      Sunday: Closed
      Monday: Closed
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: Closed
      Thursday: 10:00 AM - 6:00 PM
      Friday: Closed
      Saturday: Closed

      Q How is Jackson Hewitt Tax Service rated?

      A Jackson Hewitt Tax Service has a 4.7 Star Rating from 78 reviewers.

      Key Contacts

      image
      Russ Beyer
      Manager

      Hours

      Sunday:
      Closed
      Monday:
      Closed
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      Closed
      Thursday:
      10:00 AM - 6:00 PM
      Friday:
      Closed
      Saturday:
      Closed
      Nearby Jackson Hewitt Locations

      Ratings and Reviews
      Jackson Hewitt Tax Service

      Overall Rating

      Overall Rating
      ( 78 Reviews )
      70
      3
      0
      0
      5
      Write a Review

      Latrice Brown on Google

      image

      Business Response on Google Mar 10th, 2024
      We're thrilled to see the amazing rating for the team in your local office, thank you Latrice! 💙 If your friends or family need tax prep services, please refer them our way, we'd love to exceed their expectations too! We look forward to your next visit with us, and always appreciate the opportunity to assist. - Jen, Jackson Hewitt Care Team

      jaeniesha anderson on Google

      image Stay away please they are very unprofessional and they will not properly file your taxes at all I would highly recommend going somewhere else if you want it done correctly and if you are unaware of what and how there filing your information basically a first time customer and or not knowledgeable about whats going on then they will take full advantage of you so be aware

      Business Response on Google Feb 22nd, 2024
      Thank you for sharing your feedback with us, Jaeniesha Anderson. It sounds like we missed the mark on delivering 5-star worthy service. I apologize, as it is never our intent to let our valued clients down and our team wants to ensure your concerns are addressed with the attention you deserve. We see you have scheduled an appointment on Thursday, March 1, to delve into how to resolve your situation with the IRS.We look forward to seeing youOffice Manager, Jackson Hewitt

      Alfonso Zavala on Google

      image Cynthia was very nice and made the tax prep process as smooth as possible here. It was my first time here at Jackson Hewitt.

      Business Response on Google Mar 4th, 2024
      Hi Alfonso, thank you so much for taking the time to leave a five-star review! We are happy to hear that Cynthia was very nice, and provided you with great customer service. We look forward to many years to come of serving you. Don't forget to tell your friends about your great tax prep experience at Jackson Hewitt and earn money with our Refer-A-Friend program! Have a fanTAXtic day! -Jhoan, Jackson Hewitt Care Team

      Adam Nelson on Google

      image Not impressed. By anything.
      I came in January, did all the paperwork. Filed.
      A month later I get a call to come in and finish filing. I come in. They've lost my entire file.
      They copied my license, my w2s, took my name, my adress, 100 questions straight off the tax form, basically just filling it out from my answers.
      Lost it all.
      I'm waiting in this chir being tossed around again.
      This is worse than just doing it myself.
      Never again.
      Slightly more expensive than turbo tax

      Business Response on Google Feb 19th, 2024
      I'm sorry, Adam Nelson, to hear of the extended delay you experienced in our office this week. Please know your time and schedule are top priority and it is never our intent to undervalue their importance. I hope the service and end results helped to improve the overall experience, although if there are any further concerns you'd like to share, please give us a call at 804-21.-9177. We want to ensure any outstanding issues are addressed with the attention deserved. We appreciate your honest feedback and review, and hope you'll extend us the opportunity to exceed expectations in the future. Patricia Faulk,EAGeneral Manager Jackson Hewitt

      Ms Dee on Google

      image X. Goodall made my day. I went in having a bad day and she made me laugh the entire time.

      Business Response on Google Dec 11th, 2023
      Thanks for leaving X. Goodall a review for their 5-star service, Ms Dee! If you have any friends or family that need tax prep, please have them come in. Make sure they ask for X. Goodall and that they mention you referred them. That way we can make sure they get the attention they deserve. - Barbara, Jackson Hewitt Care Team
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      Overall Rating

      Overall Rating
      ( 78 Reviews )
      70
      3
      0
      0
      5

      Write a Review

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