Metro by T-Mobile

(Translated by Google) Good service (Original) Buen servicio
Feb 9th, 2023

I was given an appointment time to come back to the store to take care of an issue that was ultimately caused by their in store person only to arrive back at the store at scheduled time to be told by a completely different rep that no one was available and I had to reschedule
Jan 29th, 2023

The harrisonburg store have a poor customer service ,I check some free phones in the website but if I keep my phone number i need to visit the local store but when I check in the store they always tell me I need to pay more than $100 to get the phone and they said that include the activation fee ,plan and other things .I can't understand why I can'tget the free phone and do the other process online without pay that money that they want to charge me
Jan 7th, 2023

Worst customer service ever. No one ever answers the phone. Reporting to corporate office. Been with them since April 2022. Not one person has ever returned a call or answered the phone. HORRIBLE SERVICE!
Nov 29th, 2022

All I can say is wow! Great job! Best customer experience I have had in a long time! Perla was awesome,friendly and helpful! Great job Metro!
Nov 2nd, 2022