Navy Federal Credit Union

Health bank with Navy Federal 30 years with bank anywhere
Mar 8th, 2024

Excellent national and international customer service. I feel protected by the banking system in terms of fraud and hackers. Thanks
Mar 8th, 2024

Horrible service! Toni was assigned to assist me as my teller. DONT GO TO TONI! When first approached I explained to Toni I came to the branch to take care of several minor things ex:making check deposits and receiving a new card. I had a large amount of cash that I needed to be count also with bands as for I was about to make a big purchase. Instantly she came upset after notifying her that I needed the money counted. After the first transaction I told her this will be the end of everything today and if I could speak to a manager. Toni then acts like she didnt understand my request as if she wasnt just totally rude prior to asking for a manager. I will be removing my funds and closing my account due to the bad reviews already above you guys need TRAINING BADLY. Young lady at the door was a sweetheart and definitely provided great assistance.
Sep 21st, 2023

Not able to make an appointment to speak with manager. Waited 20 mins in branch. None of the locations allow appointments. Have been a member since 2014. Not a place I trust. Set up bill pay and they dont know why it didnt work. Used bill pay for 6 years now say they dont see Ive ever pay with it. Spent 3 hrs today with 4 phone calls and a branch visit. This is not a real bank or real credit union. I think they are going to collapse. Stay away with your money.
Aug 28th, 2023

Jun 18th, 2023