Truist
-
9915 GEORGETOWN PIKE
, Unit 1
GREAT FALLS, Virginia 22066 - (703) 757-1712
- Website
Hours
Chamber Rating
-
Bradley L
I had banked with BB&T for many years and had a terrific relationship with the branch managers. Since the merger and rebranding as Truist, services have been curtailed and/or eliminated, fees increased and customer service is horrible, with limited staff and inoperable atm machines and drive throughs. Ive experienced this at several locations, and the poor reviews confirm it. We are moving both our business and personal accounts to Chase bank as many of our associates have recommended. Weve been patient waiting for this bank to get things right but we see things only moving in the wrong direction. Im a very disappointed customer.
Jul 24th, 2023 -
Nancy Heisel
No one returns phone calls. I've left 3 messages and sent an email to the branch manager and no response in over 2 weeks.
Sep 12th, 2022 -
Priya Meka
The worst customer service. The manager, Chi & bank teller, Lida should be sent to classes to learn how to service their customers.
Jul 17th, 2021 -
Melissa Marshall
Jan 1st, 2020 -
Kathie Gottwald
All the staff I have encountered at this location have been very nice and helpful!
Dec 3rd, 2019
Products
- Checking
- Commercial
- Credit Cards
- Loans
- Mortgage
- Online & Mobile
- Banking Accounts
- Personal Savings
- Small Business Banking
- Wealth Management
Services
- Deposit Transactions
- Direct Retail Loans
- Credit Cards/constant Crd
- Business Loans
- Night Depository Service
- Mortgage Loans
- Insurance Services
- Investment Services
- Treasury Services
- Trust Services By Appt
- International/retail&wire
- Leasing Services By Appt
- Cash Management By Appt
- Foreign Currency Exchange
Languages
- English
- Spanish
Questions & Answers
Q What is the phone number for Truist?
A The phone number for Truist is: (703) 757-1712.
Q Where is Truist located?
A Truist is located at 9915 GEORGETOWN PIKE, Unit 1, GREAT FALLS, Virginia 22066
Q What is the internet address for Truist?
A The website (URL) for Truist is: https://www.truist.com/branch/va/great-falls/22066/9915-georgetown-pike
Q How big is Truist?
A Truist employs approximately 20+ people.
Q What days are Truist open?
A Truist is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Q How is Truist rated?
A Truist has a 2.2 Star Rating from 9 reviewers.
Hours
Ratings and Reviews
Truist
Overall Rating
Overall Rating
( 9 Reviews )Bradley L on Google
I had banked with BB&T for many years and had a terrific relationship with the branch managers. Since the merger and rebranding as Truist, services have been curtailed and/or eliminated, fees increased and customer service is horrible, with limited staff and inoperable atm machines and drive throughs. Ive experienced this at several locations, and the poor reviews confirm it. We are moving both our business and personal accounts to Chase bank as many of our associates have recommended. Weve been patient waiting for this bank to get things right but we see things only moving in the wrong direction. Im a very disappointed customer.
Nancy Heisel on Google
No one returns phone calls. I've left 3 messages and sent an email to the branch manager and no response in over 2 weeks.
Priya Meka on Google
The worst customer service. The manager, Chi & bank teller, Lida should be sent to classes to learn how to service their customers.
Melissa Marshall on Google
Kathie Gottwald on Google
All the staff I have encountered at this location have been very nice and helpful!
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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