PNC Mortgage

I met with Azreen with a couple of my clients to set up an account. Being that this was a rep payee account, it was a little time consuming. However, Azreen was completely professional and friendly the entire time. She was amazing and would recommend to anyone.
Nov 9th, 2023

Can't even get a teller at the counter.
Aug 24th, 2023

VERY POOR CUSTOMER SERVICE! I arrived at PNC bank in Central Park today at 2pm. I saw the check in sign stating you could text. I checked in via text. The text said I was next in line. I waited in my car for a text for an hour. Luckily I had my work laptop on me so that passed the time. I went inside around 3:12 because I had never received a text. I waited until 3:20. There were 3 bankers on staff only one greeted me; however, no one assisted. There were 2 other bankers on staff that were available. The only banker that greeted me was the banker that was already assisting another customer. There was no reason for me to be waiting this long. I will not be returning to this location again.
Nov 8th, 2022

Very disappointed. Met with Farzana and received little help. She gave me her card and said to email if I had any questions. 2 weeks and 3 emails later and still no response.
Sep 7th, 2022

Jul 28th, 2022