FedEx Office Print & Ship Center

Janine went above and beyond to help me. I had packaged my items incorrectly and she helped me fix it. She was kind, funny, and worked hard to help me fix the problem. 10/10 recommend this FedEx store and Janine!
Apr 3rd, 2024

Mar 14th, 2024

Ive always found the customer service here to be very proactive and effective. Always a pleasant visit!
Feb 12th, 2024

So I recently had an issue with an RMA I shipped through here. Likely 100% a messup on Google's part. They helped me work through the issue and find the package despite significant difficulty in doing so as I lost the receipt. The employees were very responsive and helpful throughout the process. For more detail read on. I was returning a defective phone to google. Had printed out and boxed it up, dropped it off and 3 weeks later get a charge from google for not returning the phone. I go to check the tracking number and it had nothing. So I go into the store and start the seemingly hopeless process of finding this package, to which I had lost the dropoff receipt. The first person I interacted with was very helpful took down the necessary information and said she'd call back by noon, she did exactly that. She was still waiting on some help from the manager. A couple days passed without contact, but I couldn't have done anything those days anyway. So Monday comes around and I stopped back in. The manager was there, we chatted for a couple minutes. They had video of me dropping off the package, we just needed to find the tracking number. So they took some time to run through all the packages that went out that day to find the one that fit the parameters of the RMA. They found it and I was able to sort out the issue with Google. Very grateful they went out of their way to help me figure this out even pulling up camera footage and digging through raw data to help sort out the issue.
Dec 31st, 2023

Ryan offered to help me with my project because I was nervous about measuring the prints I had. He very generously offered to take a look via email and then told me to come down so we could discuss the specs. He made the process so easy and Im so happy to have my prints for the project/gift Im working on. He listened and knew exactly what I was asking for and was so kind and helpful. The world needs more Ryans!!
Dec 31st, 2023