Fairfax, VA Jeweler

We have received the best customer service ever at Kays from Naomi. Went to exchange a pair of diamond earrings and ended up getting a pair of beautiful wedding bands for ... more

Twana Ali - very friendly - clearly communicated with us - educated us on what we didnt know - pleasure to work with!

On March 5, 2024, I brought in a 4-diamond 1 carat ring that I had purchased in Thailand in 1973. It had got too small and with great difficulty, I was able to get if of ... more

I went in with a very timeless piece of jewelry that I have had for 37 years given to me by my mother. They charged double what Ive ever paid for a service Ive received b ... more

I had Ally work with me today to get me a fitted bra. She was very kind and super super helpful. Overall a great experience.

Unbelievable customer experience. Would highly recommend to anyone looking for an engagement ring.

This place is incredible. The selection is wonderful, but even more wonderful is the staff. I had been looking for a simple gold necklace and Nevin helped me pick out th ... more

I went to get my gold ring resized, it was from a much larger size to a size 5. When I received it, the part that was supposed to close wasnt completely smooth, also was ... more

We worked with Courtney Larkin for our appointment. She was kind and helpful. She also did not pressure us to buy anything more expensive than what we wanted. It was a gr ... more

My husband and I bought our wedding bands here. This place is the best! Every time I have been in, everyone has been so nice and helpful. They steam clean my engagement r ... more

Excellent experience, Mr. Roberts does a great job repairing and polishing jewelry. Has lovely jewelry, 10/10 would recommend!

Customer service is very disappointing I love purchasing pandora jewelry, but this store makes the experience a nightmare. I will never purchase anything ever again from ... more